Reviews (3,341)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

September 8, 2026

Chelle was very helpful. But the poor score is for QBO which has wasted so much time in my life from integration app changes without consultation.

GB Posters & Merch
United Kingdom
Over 1 year using the app
September 7, 2026

Sam understood our issues, and explain it in simple terms, one issue requires development work, so hopefully it will be sorted soon.

Zayaan Wellness
South Africa
Over 2 years using the app
September 7, 2026

Excellent support from "Sam" ! He was very patient, professional, and thorough in assisting us with our QuickBooks–Shopify Connector concerns. He carefully reviewed the information we provided, clearly explained the integration workflow, and made sure our unresolved concerns were properly escalated for further investigation. Sam was responsive and helpful throughout the entire process. Thank you, Sam, for the excellent assistance!

Field
United States
About 2 months using the app
September 4, 2026

Nick was very helpful and understanding. Hopefully the issue is fixed.

Roll With Advantage
Australia
About 3 years using the app
September 4, 2026

Appreciated Vinny's help with an integration issue. Things do break some but support is very responsive

ADR of Oklahoma
United States
10 months using the app
September 4, 2026

Why?? Why did they make us change to this broken app? The OneSaas app worked perfectly. This new app is complete garbage. PLEASE BRING BACK TO OLD APP!!!

OverDosed Performance
Canada
Over 4 years using the app
Intuit replied September 6, 2026

Hi there, we have notified our integration experts team to get in touch with you directly to assist. If you have any further questions please let us know via qbo-integrationsupport@intuit.com.

September 3, 2026

Amir is very helpful with the Shopify QB integration

i1Parts
United States
Over 4 years using the app
September 3, 2026

I had an issue and contacted via Chat and was helped by Sherwin and able to resolve my issue

Envy Boutique
United Kingdom
7 months using the app
September 3, 2026

New integration broke everything - Customer Service is solid and helped fix things. When this works it is great.

Minor History
United States
About 4 years using the app
September 1, 2026

Very good support from Jasmin on the new QB Shopify plug

AIRDEKO
United States
Over 4 years using the app