Qikify Upsell Cross‑sell BOGO

Qikify Upsell Cross‑sell BOGO

Reviews (673)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to use, flexible, and great for upsells, BOGO, free gifts, rewards bars, and volume discounts. They like tailoring offers by variant, matching designs to their theme, and running bundles and gift‑with‑purchase campaigns. Many report higher average order values and compare it favorably to pricier apps. Support is frequently praised as fast, patient, and proactive with setup, customization, and bug fixes.

October 18, 2023

Everything about the upsell capability is great for setup and it pops great for the user upon add-to-cart, but it's supposed to apply a discount you've setup in the cross-sell and unfortunately it doesn't work. It adds the item from the pop-up to the cart but without the discount you configured in their backend. I've been reaching out to their online support but they have very odd times for supporting US-based business and I've yet to get a resolution. Fingers crossed!

Colugo
United States
9 minutes using the app
June 11, 2024

I have asked Arian several times but she didn't response for a long time.
Support is not good.

Büromöbel Plus
Germany
About 16 hours using the app
Qikify replied June 14, 2024

Hi there,

We sincerely apologize for the delayed response in responding to your messages. It seems your message arrived during our lunch break, and unfortunately, we could not notify you of this in real time.

We really understand the frustration and inconvenience you faced and I feel so sad and embarrassed when our support team cannot resolve the issues at the time you need.

To prevent similar issues from happening in the future, we also actively train our support team to enhance the quality of our support services.

Once again, we apologize for any inconvenience you have experienced, and we hope we will have a chance to serve you better in the future.

If you have any issues or need help, please do let us know, you are our priority.

Looking forward to hearing from you soon!

Best Regards,
Qikify Team

September 4, 2023

Just downloaded, let's see how it goes!

Peppersmith
United Kingdom
9 minutes using the app
Qikify replied September 12, 2023

Thank you for your feedback!
May I ask if there is anything we could help you to increase your satisfaction with our app?
Please don't hesitate to contact our support team if you need any assistance.

March 1, 2023

a little buggy but it's very customizable. The other aspect is that I'm having trouble showing it on my website

Brewy
Australia
14 minutes using the app
Qikify replied March 1, 2023

Thank you for your feedback.
Our Technical Support team has tried to reach you in order to fix the bug. We've sent you another email to investigate issue.
Could you please check your mailbox?

Best regards,
Technical Support team