Reviews (466)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing bulk orders, tiered pricing, and order limits, especially for B2B and lightweight wholesale. They say it reliably handles complex quantity breaks, minimums/maximums, and one-per-customer rules across large catalogs and multiple stores. Merchants like the customizable discount tables, CSV rule imports, POS support, localization, and useful free plan. Support is frequently described as fast, knowledgeable, and very helpful with customizations.

November 2, 2023

Awesome support. Originally had compatibility issues with another existing app that I'm using. The team went out of the way and even tested to ensure it's working as intended. very grateful!

SunnyHills Singapore
Singapore
8 days using the app
Edited October 18, 2024

Constantly not working, having to contact support all the time, they just give you the run around or blame it on shopify. Support doesn't respond until the following business day. We would be happy to spend more on a plugin that actually works.

NeilMed Piercing Aftercare - Wholesale USA
United States
Over 1 year using the app
ORICHI replied December 4, 2024

Hi there, we have checked carefully and explained to you details that some customers didn't receive discount in fact due to the discount rule was really set up like that. To make sure all wholesale customer receive the proper discount, you can review the discount rules and let us know if you need any support to set up. We're always open if you need any assistance!
Regards,
Orichi team

September 21, 2023

Wonderful support by alvin and team! Quick support to resolve my issues in a timely manner

Wanderhow BBQ
Singapore
3 months using the app
September 13, 2023

Did everything I wanted and support was a fantastic help getting setup. Ultra responsive.

Christmas Lunch On Jesus
United Kingdom
22 days using the app
August 29, 2023

Super responsive customer support! Thanks Alvin for his quick fix on our stores!!!!
Really appreciate the help!

L'Occitane Malaysia
Malaysia
11 months using the app
August 28, 2023

Great app... Awesome Customer Service Agents!!

Very attentive to helping setup the app, and explaining how to navigate it.

Encaustic Tile Designs
United States
7 months using the app
August 15, 2023

Straight forward and effective app allowing quantity discounts/price breaks.

Great customer support when I needed something altering.

Highly recommend!

Priority Prizes
United Kingdom
About 4 hours using the app
August 2, 2023

Great app. Very helpful support, ran me through the whole process and made some changes depending on my needs.

Roamer
United Kingdom
7 days using the app
Edited September 8, 2026

Great app, have been using for years. And support is great too!

Bulk Lollies NZ
New Zealand
Over 3 years using the app
March 17, 2020

The app is really great,Easy to translate and to customize.Helped me solve the problem very quickly.

VOGRACE
China
About 5 hours using the app
ORICHI replied March 17, 2020

Thank you for review. Let me know if you have any question