Reviews (466)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing bulk orders, tiered pricing, and order limits, especially for B2B and lightweight wholesale. They say it reliably handles complex quantity breaks, minimums/maximums, and one-per-customer rules across large catalogs and multiple stores. Merchants like the customizable discount tables, CSV rule imports, POS support, localization, and useful free plan. Support is frequently described as fast, knowledgeable, and very helpful with customizations.

July 22, 2026

The app has been great for our store. We contacted them to look at removing the Orichi brand mark which had appeared on our product pages, they were super helpful and were able to do this without any problems, great service.

Little Welsh Company
United Kingdom
Almost 4 years using the app
July 22, 2026

Highly recommend, very helpful app with creating price breaks, product limits and minimums.

Katy in Support has been so helpful and professional! She is knowledgable and has always helped me work through any issues and very prompt in her response.

SCI Containers
United States
Over 2 years using the app
July 21, 2026

Amazing tech support! We needed to tweak a few technical aspects, and the app was very helpful, quick to work with, and made a real difference to visibility.

Sacred Essence
United Kingdom
Over 1 year using the app
July 16, 2026

They added "Powered by Orichi" above the fold on the product page in an update. Don't do that. Uninstalled.

National Parks Collective
United States
9 months using the app
ORICHI replied July 20, 2026

Thanks for the feedback & 9 months with us, and sorry the recent update wasn't a good experience. The "Powered by Orichi" brandmark only shows on the Free plan and comes off automatically once you're on a paid plan.

If you'd like to stay on Free plan, you can connect with our team via in-app chat, we're happy to look into your setup and help sort it out, same as we do for any of our merchants.

July 15, 2026

Quick response from Katy and resolved my issue. Thank you!

Nomad Stores
United Kingdom
Almost 2 years using the app
July 13, 2026

One of my favourite Shopify apps! Katy's always very quick to respond and incredibly helpful. They genuinely take the time to assist, test everything properly, and make sure any issues are fully resolved. Amazing customer service!

YouKind
United Kingdom
Over 3 years using the app
July 9, 2026

Good customer service support follow up!

Parrots For Patriots Toys
United States
4 months using the app
June 26, 2026

easy to use and Ryan from support was super helpful in fixing my set up issue

Lucie Annabel
United Kingdom
24 days using the app
ORICHI replied July 8, 2026

Hi Lucie! So glad to hear the setup is all sorted now. Enjoy the app 😊

June 24, 2026

The application works great, they support is very helpful and responsive.
One of my favorite apps so far.

Satmaximum
United States
5 months using the app
Edited September 11, 2026

Works well

Ninja Kidz Online Orders
United States
About 1 year using the app