Reviews (466)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for managing bulk orders, tiered pricing, and order limits, especially for B2B and lightweight wholesale. They say it reliably handles complex quantity breaks, minimums/maximums, and one-per-customer rules across large catalogs and multiple stores. Merchants like the customizable discount tables, CSV rule imports, POS support, localization, and useful free plan. Support is frequently described as fast, knowledgeable, and very helpful with customizations.
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I use this app to specifically promote a discount for a quantity buy for a specific item. For example, buy 1 item and pay $5.00 each or buy the box of 50 and pay $3.00 each. A nice way to upsell. Anyway the list of options and variables Orichi - Qty Breaks provide are huge. I can't imagine even using them all. The app seemed a little daunting when i first started out but the fog lifted and i got it working exactly as i hoped. Best of all though was the service. The two times I requested support, I used the chat feature within the shopify Orichi app and i was helped both times in minutes. Outstanding! 5 stars from me.
This app changed the script in my store meaning items could not be added to the cart and the update cart function was also broken. After contacting Shopify support we thought it was an issue with my computer and cleared all cookies. It started to work but after almost a week with no orders, a customer contacted me reporting the issue I had been having. I then discovered I was still getting the issue. After contacting shopify support again, it was discovered it had altered the script of my site and we had to revert it back to before adding this app. I do not recommend using this app even if you are paying for it! It started to show faults within 10 minutes of adding to the site and got worse when I removed it.
[NOTE] This issue was fixed completely. Our app is using app embed now, so this kind of issue can never happen again!
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Hello,
We received your feedback about the serious problems that you met with our app.
Firstly, we are really sorry for the problems our app has caused with your store. It's all our fault for causing those problems and also for not supporting you in time, which ended up having a bad effect on your store's performance. Therefore, we totally understand your frustration.
About the solution for that, I want to ask if your store can work normally now or not, after reverting the store? If not, please let us know so that we can help to fix all of the problems.
Sometimes our app might work incorrectly with some themes (this is normal with any app when the themes are so diverse), so customers can switch to App embed mode or contact us for manual support to fix the issue. We do provide support 24/24 via chat or email. It's a pity that we haven't had the opportunity to support you after you install the app.
And even though you were so disappointed with our app, can we have another chance to serve you again with our app? If yes, we promise to never disappoint you again.
We also contacted you via email for more support. Hope to hear from you.
Thank you
I like the free version of the app, but I noticed that the out-of-stock product customers are able to click the button and go to the checkout page. I know that they would not be able to buy the products but it affects the statistics and analytics of the store. Customer service is hard to reach as well. I have been sending messages and emails with no response. Review update:
The app is very good and the customer service was able to help my issues. However, there are only two negatives so far I find with this app. First, the buy now option has to be gone in order to make the order limit work. The second issue is the store speed, I noticed a slightly slower than before.
an update post on 31, October, 2023:
few customers was able to bypass the limit and purchase higher than the restricted items. I sent few emails and they just close my request without fixing the problem. This is not the first time, few times happened before and they claim that they fixed the problem but clearly not.
Review Update 7th January 2024:
Despite the past issues, I still use the app and Alvin is amazing customer support helped me to keep the app up to date with theme update.
Hello, thank you for the review. We will help you to check on the remaining problems and hope to solve them soon :D
Great app and great support!
購入制限アプリだけで月額がかかってしまうものを使っていましたが、こちらなら多機能で設定することができます。設定に際しては英語ですが、お客様側では日本語表示もできますので、使いやすいと思います。
Great App, it just works fine for us – after trying other (more expensive) solutions that we just weren't happy with.
After an issue with our individual theme that stopped the app from working, the support was quite quick to solve it.
Happy in total with this app.
Nunca solucionaron que puede poner minimos en mi pagina y que se cumpla esa regla. Ademas me ofrecieron una app gratis que no funciona.
😔 Hola, lamentamos mucho tu experiencia.
Entendemos tu frustración y nos disculpamos sinceramente por los inconvenientes que tuviste con la configuración de mínimos y con la app adicional que te ofrecimos. Esto no refleja el estándar de servicio que queremos brindarte. 🙏
Hemos intentado contactarte por chat para encontrar una solución juntos — nos encantaría tener la oportunidad de resolver esto correctamente para ti. 💪
Por favor, no dudes en escribirnos directamente y haremos todo lo posible para que tu experiencia mejore. ¡Tu satisfacción es nuestra prioridad! ⭐
Orichi Team
Great support and quick fixes!
We were using Orichi Discount Limit for our B2B shop and ran into a small issue where customers were able to bypass our minimum order quantity by refreshing the page. I contacted the support team and was really impressed with how quickly they responded.
Anne and Alvin were both very helpful. They asked for the necessary authorisations and got straight to work. Even when we had a strange problem with our account authorisations, they stayed on the ball and took care of the solution. The issue was quickly resolved and they made sure everything was working perfectly before finalising the project.
To be honest, the support we received was excellent. You can tell that they really care about their customers and make sure everything runs smoothly. If you are looking for a reliable application with a solid support team, I highly recommend Orichi Discount Limit.
Thanks again, Anne and Alvin, for all your help!
I just wanted to drop a quick note to express my satisfaction with your order limitation plugin. It's been a game-changer for my store! Installation was a breeze, and the interface is super user-friendly. Being able to set order limits has made managing my inventory a breeze. Thanks for a fantastic tool!
Ich habe heute mit Hilfe von David die app eingerichtet. Man findet sich eigentlich ganz gut zurecht. Allerdings tue ich mir persönlich mir dem englisch etwas schwer, da hat mir David geholfen, er fragte mich was ich den gerne einstellen möchte. Nachdem ich ihm ein paar Beispiele genannt hatte, hat er mich perfekt mit Screenshots hindurch geführt.
Es lassen sich Farben und auch die Sprache einstellen, ein Wort konnte ich nicht einstellen und David hat es bei sich im Backend übersetzt. Bundling in Bündelung. Also bis jetzt bin ich sehr zufrieden, mal schauen wie die app dann so im betrieb sein wird, ich hoffe das sie passt.
Grüße aus Deutschland
Mario
