Reviews (199)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is effective for boosting sales and average order value with quantity breaks and tiered “buy X, save Y%” offers. They like the clear discount tables, strikethrough pricing, and support for both percentage and fixed discounts. Setup is quick, performance is reliable, and customization to themes and cart drawers is strong. Support is consistently described as fast, proactive, and helpful—even on the free plan.

July 8, 2026

Roel at support and fixing stuff is great

Zuluf
Canada
About 5 years using the app
Website on Demand Studio, LLC replied July 8, 2026

Roel will be happy to see this, Zuluf! We’re glad he’s been able to help with fixes and keep things running smoothly for you.

Edited March 11, 2026

We use this app in our shop and for the most part this works very seamlessly. It has saved us a lot of time messaging customers and creating the draft orders ourselves with the bulk discount. If we ever have issues, the support team is quick to respond and fix the issue on our site while I can focus on my business!

Greek Letter Co.
United States
About 3 years using the app
Website on Demand Studio, LLC replied January 30, 2025

Thank you for the 5-star review Greek Letter Co.! We appreciate your support.

December 9, 2024

Not actually unlimited on the paid plan. We received an error after 22 discount groups that we were approaching the max file size. The 33 groups each had 3 discount tiers.... this is far from unlimited....

Yes, the file size is a limitation of Shopify, however, the app makers know this, it's in their FAQ, yet they advertise unlimited discount groups....

Pavilion - Wholesale Outlet
United States
19 days using the app
Website on Demand Studio, LLC replied December 11, 2024

Hi Pavilion - Wholesale Outlet and team,

Thank you for your feedback and for highlighting this issue. We’d love the opportunity to investigate further and identify what’s causing the error in your setup. Could you please reinstall the app so our developers can take a closer look? Resolving this is a priority for us, and we want to ensure the app meets your expectations. Let us know once it’s reinstalled, and we’ll get right to work!

Thank you for your understanding and we hope to hear from you soon.

Edited March 15, 2024

The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support).

If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business.

As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.

OrnamentallyYou
United States
7 months using the app
Website on Demand Studio, LLC replied November 29, 2023

Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right!

Hannes Bez | Director of Customer Experience

September 5, 2023

Had a small glitch / string error - contacted the team and within a minuet they replied. Amandeep was super helpful and the error was resoled straight away. if you're looking for a bulk discount app - this is the one. does exactly what it says on the tin.

100% satisfied every time.

Twink Candle Company
United Kingdom
3 months using the app
Website on Demand Studio, LLC replied September 6, 2023

Greetings Twink Candle Company,

Thank you for taking the time to leave us this great review! It is great to hear that Amandeep was able to help you quickly and resolve your desired results. We want to keep you 100% satisfied, so never hesitate to reach out if you run into any problems, questions, or comments.

Stephanie and the Customer Support Team

February 20, 2026

Amazing customer support who goes beyond the boundaries of the own app and investigates potential conflicts with other integrations.

Works pretty fine!

ESQlabs GmbH
Germany
Over 3 years using the app
Website on Demand Studio, LLC replied February 23, 2026

Wow, thank you for such an incredible review! 🌟

It really means a lot that you noticed the extra effort. We know how important it is for everything in your store to work seamlessly together, so we’re always happy to look beyond our own app and dig into possible conflicts with other integrations when needed.

Thanks again for your trust and kind words. We’re here anytime you need us.

October 17, 2024

They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.

Region 13 Products
United States
Almost 2 years using the app
Website on Demand Studio, LLC replied October 21, 2024

Hi Region 13 Products and team!

Thank you so much for taking the time to leave us a review! Our team really appreciates your support.

If you need help with anything else, you know where to reach us!

September 10, 2024

Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.

Lucky Dog Hot Sauce - Food's Best Friend!
United States
About 4 years using the app
Website on Demand Studio, LLC replied September 12, 2024

Hey there Lucky Dog Hot Sauce and team!

Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job.

If you need any help, you know where to reach us!

September 5, 2024

Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.

Dip and Glow Wholesale
United Kingdom
About 2 years using the app
Website on Demand Studio, LLC replied September 9, 2024

Hey there Dip and Glow Wholesale and team!

Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership.

If you need help or have any questions, please don't hesitate to reach out to us!

April 24, 2024

Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.

Stapling & Nailing Ltd.
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied April 26, 2024

Hi there Stapling & Nailing Ltd.!

Thank you so much for the amazing and detailed review! We're thrilled to hear that you're having a great time using our app. We appreciate your kind words for our support team as well. We'll make sure that they are recognized for their efforts.

If you need further assistance, you know where to reach us!