P: Bundles & Quantity Breaks

P: Bundles & Quantity Breaks

Reviews (267)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful and flexible for quantity and volume discounts, especially for wholesale and B2B. It handles complex tiers, “Buy X Get Y Free,” auto‑added free items, and large catalogs, with smooth cart and POS performance. Many appreciate the strong customization, clear setup, and proactive onboarding. Support is frequently described as exceptional, fast, and highly responsive, and merchants report increased sales and order volume.

October 21, 2025

We ran our largest newsletter of the year and the app stopped showing the discount when we ran over a limit we didn't know existed. We found out 4 hours later and this awful app ended up costing us thousands of dollars in lost sales we can't get back. Do NOT use this app or you will get screwed too!

DNDDICE.COM
United States
About 1 year using the app
Pareto replied October 22, 2025

Dear our valued customer,

I’m truly sorry for the disruption during your newsletter campaign and understand how frustrating and costly that was. The discount stopped showing because the free plan’s usage limit was exceeded, which paused the feature.

Regarding the notifications: our usage alerts didn’t reach you because the email on your account was unsubscribed from our messages. We should have ensured critical service emails (like quota warnings) are delivered even if marketing emails are unsubscribed, and we’re improving this now so important notices aren’t missed.

We’ve already reached out to you directly and look forward to your reply so that we can resolve your concern. We value your feedback and are committed to earning back your trust.

With all my best,
Kaylee - Customer Support Manager

October 7, 2025

The discounts are customizable and they are driving revenue. Also they have Great customer service. I had an issue that was a glitch in the app and they responded and fixed the issue quickly. The true test of a developers commitment to quality is when issues arise. and in this case they responded with excellence

Abundance Farm
Australia
5 months using the app
Pareto replied October 7, 2025

Thank you for your amazing 5-star review! 🌟 We're so glad to hear that the customizable discounts are helping drive revenue for your business. It’s also wonderful to know that our team was able to resolve your issue quickly and to your satisfaction. We truly believe in delivering excellent service, especially when challenges arise, and your kind words mean the world to us. Thank you for trusting us, and we’re here anytime you need assistance! 😊✨

October 7, 2025

This app is the perfect solution for my pricing!! The team are behind amazing, super quick to answer any questions, and they spent a lot of time and effort fixing some coding issues I come across when trying to use another app in conjunction with theirs. I had almost lost all hope of getting my website to work exactly how I wanted it, but these guys saved the day and helped me achieve my dream website!

10/10 - would certainly recommend this app and their team!

DeadGood Stickers
United Kingdom
9 days using the app
Pareto replied October 7, 2025

Wow, thank you so much for your incredible 5-star review! 🌟 We're beyond thrilled to hear that our app was the perfect solution for your pricing and that our team was able to resolve the coding issues you encountered. It means the world to us that we could help you achieve your dream website, your kind words truly made our day! 😊

Your recommendation and support inspire us to keep delivering our best. If you ever need anything else, we’re always here to help. Thank you again! 🙌✨ 10/10 customers like you make our work so rewarding! ❤️

September 30, 2025

Not one to leave reviews normally, but the team behind this app have impressed me so many times, I need to share. I paid for some customisation for my use case, and they exceeded on deliverables and timeline. Super responsive to suggestions and questions (even the silly ones) and for more complex stuff they bring in their tech advisors and a client facing team to ensure all people are on the same page. Nothing is a problem, and even after my custom project was signed off as completed, I found something I needed to have adjusted and they happily did this at no charge. Yes, the functionality of the app needs to do what you want, but if you are considering these guys and another, I assure you, the help and support make choosing them well worth it.

Office Furniture Company
Australia
3 months using the app
Pareto replied October 1, 2025

Wow, thank you so much for such a heartfelt and detailed review! 🌟 We’re absolutely thrilled to hear how impressed you’ve been with our team and the service you received. It’s fantastic that the customizations not only met but exceeded your expectations, and we’re so glad our team could provide the responsiveness and support you needed, even after the project was completed.

Your kind words about our approach to collaboration and problem-solving mean so much to us. 😊 We’re here to ensure everything runs smoothly for you, no matter the complexity. Thank you for taking the time to share your experience, it truly motivates us to keep doing our best! 🙌✨

September 4, 2025

So far the app is working well and gives us a fair amount of flexibility to achieve our various discount offers to customers. It also gives a fair about of customization on the setup of your offer on your site. The support offered is efficient and impressive, having our reported issue resolved in less than 30 minutes.

Signature Cosmetics
South Africa
5 months using the app
Pareto replied September 5, 2025

Thank you so much for sharing your experience! 😊 We're delighted to hear that the app is working well for your needs and providing flexibility for your discount offers and customizations. It's great to know that our support team was able to resolve your issue so efficiently—your satisfaction is our top priority! 🚀✨ If you have any other questions or need further assistance, we're always here to help. 🙌

July 29, 2025

Excellent app. there are many apps which offer tiered discount volume discounts, but i wanted a specific layout and talked with many apps but no one offered customisation.
Cam helped me customise the display exactly how i wanted and also fixed the issues. Amazing and helpful support. i would give 6 stars if i could.
joy, cam and the whole team is amazing! thank you!

Rite Distribution
United States
19 days using the app
Pareto replied July 30, 2025

Thank you for your fantastic 5-star review!

We’re so glad to hear that Cam and the team went above and beyond to deliver exactly what you needed. Customizing the display to your preferences and resolving issues is what we aim for! Your kind words about Joy, Cam, and the whole team mean the world to us.

If you ever need anything else, we’re always here to help. Thank you for your support! 😊🙌✨

July 11, 2025

Great app, and an even better team behind the app. As we wanted to use a combination of variation-specific tiers and different break points, our requirements were very specific - and options very limited. Luckily, I found Omega at the time as it did exactly what we wanted, and most apps out there couldn't do anything close to what Omega / Pareto could. We've been using the app for more than a year now, and even though occasionally something has broken suddenly (due to Shopify updating something on their end), the team's been very quick to sort things out for us. I've also been interviewed by Joy to gain insights on how they could improve the app and what functionality they should add - and they've also delivered on those, making my life easier. :)

Cableties.co.uk
United Kingdom
Over 1 year using the app
Pareto replied July 13, 2025

Wow — thank you so much for this incredible and heartfelt review! 😊
We’re truly honored to be part of your journey and so glad that Pareto: Quantity Breaks & Bundles app has been able to meet your very specific and advanced pricing needs. It’s feedback like yours that keeps us pushing forward — and Joy will be over the moon to hear your kind words! 🙌

We really appreciate your long-term trust and collaboration. Knowing that our app and team could make your life easier, even through Shopify changes, means everything to us. Thank you again — we’re always here to support your continued success! 💬🛍️💙

July 1, 2025

I’ve been using the Pareto app for Shopify discounts, and I’m really impressed—not just with the app’s functionality but especially with their customer service. Anytime I had a question or needed assistance, their support team was quick, friendly, and super helpful. It’s rare to find such reliable and responsive customer care these days. Highly recommend Pareto if you want a seamless discount tool backed by excellent support!

Plants Express
United States
3 months using the app
Pareto replied July 3, 2025

Thank you so much for the fantastic review! 🙌
We’re absolutely delighted to hear that Quantity Breaks & Bundles – Pareto app has been working smoothly for your discount needs and that our support team made such a great impression. Providing fast, friendly, and reliable help is what we strive for every day. Your recommendation means the world to us! 💬🎉🛍️

June 24, 2025

Pareto has enabled me to create B2B discounts on Shopify without the need to develop a custom app using Shopify Functions – that alone deserves five stars. But what truly sets them apart is their responsiveness and customer service.

I suggested an improvement to their "Buy X, Get Y Free" offer – specifically, the ability to automatically add the free item to the customer’s basket, which felt like a natural and intuitive feature. Lynn (who was absolutely lovely to deal with) not only listened, but their team actually developed and implemented this feature into the app for everyone to benefit from.

Exceptional support and a brilliant product – highly recommended.

UK Aspire Vendor
United Kingdom
21 days using the app
Pareto replied June 25, 2025

Wow — thank you so much for the incredible review! 🌟
We’re beyond thrilled that Pareto: Quantity Breaks & Bundles app has been such a game-changer for your B2B setup, and that it saved you from having to build a custom app! 💼🛠️

Your suggestion about the "Buy X, Get Y Free" improvement was spot-on, and we're so happy Lynn and the dev team could bring it to life 🙌💡 That kind of collaboration is what we love most — building better features with our users, not just for them.

Thanks again for your trust, your thoughtful feedback, and your kind words — we’re always here if you need us! 💙🚀

April 3, 2025

I occasionally have issue with this app but they are limited compared to the use i get from it. On the occasions I do require support the team are always excellent. Speedy and sort the problem without much difficulty at all. Ben was excellent today. Thanks

Lifestyle 100
United Kingdom
Almost 3 years using the app
Pareto replied April 8, 2025

Thank you so much for your thoughtful review of Pareto: Volume Discounts & Bundles app! 😊 We’re glad to hear that the app brings you great value overall, and even when issues come up, our team—especially Ben—is able to step in and get things sorted quickly. Your support means a lot to us! If you ever need anything, we’re always here to help. 🚀💙