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This app works great. Super easy to set up and just runs. Had a little difficulty with the transition from QBooks 2020 to 2023 version but the service help and especially Utkarsh did a great job.
This is an excellent app that works seamlessly in the background. We chose this app to replace a similar one used previously and could not be any happier. In addition to working well, the customer service is top notch.
Set up took less than 15 minutes and the app worked great from the start. Support was able to make a few changes for us the same day. We tried several different Shopify to QuickBooks syncing apps - this one has been the best yet!
At first this application did not completely meet our needs, but customer service worked very consistently with us to meet our exact specifications. We are more than satisfied with this service. Special credit to Anand in customer support for their consistency, patience, and reliability
They are very clear and helpful. Just understand they are not Quickbooks, they are the app that connects your Shopify Store with Quickbooks Desktop.
They reply to all the emails the same day, the next day morning at the most.
The only not-so-good thing is that everything has to be via email. They don't accept calls/meetings. But if you are clear enough via email, they are very helpful.
Support is great and it does what it says it will do!
very fast and great support
They are very helpful, and reach back out in a timely manner.
I am writing to share my heartfelt appreciation for the exceptional service and functionality provided by your QuickBooks Desktop integration app. Since implementing your solution, we have experienced significant improvements in our workflow efficiency and accuracy of data synchronization between our Shopify store and QuickBooks.
Your app's intuitive interface and seamless integration capabilities have streamlined our operations, allowing us to focus more on serving our customers and growing our business. The recent feature adjustment further demonstrates your commitment to addressing user feedback and continuously enhancing the app's functionality to meet evolving needs.
Furthermore, I am delighted to express my satisfaction with the level of support provided by your team. Whenever we have encountered challenges or required assistance, your team has been readily available to offer timely and effective solutions, ensuring minimal disruption to our operations.
We are stuck with Quickbooks for now, I don't like it since it was sold to us like an ERP but is just accountant/inventory software. Anyhow, this app is specifically to connect your Shopify ecommerce with Quickbooks Desktop and works perfect. The customer service is quick, efficient, very clear and helpfull. So to this specific app, I give 5 stars. Customer service email is: qbspsupport@parextech.com Be aware that this app and customer service are just related to the Shopify-Quickbooks Desktop connection/integration. They can't provide support regarding how Quickbooks works. That has to be directly with Quickbooks.