Reviews (356)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably syncs Shopify with TikTok Shop for products, inventory, and orders, even with very large catalogs, and quickly fixes sync issues they struggled with elsewhere. Once set up, it’s easy to use, runs in the background, and cuts manual work. Many highlight exceptional, proactive support that handles setup, troubleshooting, and bulk syncing via live chat or Zoom, calling it a game‑changer for complex inventories.
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This app is fantastic, and the customer support is top-notch! I initially had some trouble with the setup, but Omar was extremely helpful and quick to address all my questions. Now, the app syncs orders flawlessly, eliminating a major frustration I used to have. If you think this app could benefit your business, I highly recommend giving it a try—it’s worked great for me!
After the setup i found out that we cant sync anything if we are printing the labels directly from tiktok. So In this case i have to unistall it. Its not really Quicksync's issue. its a limitation from tiktok and cant accuse quicksync for this.
The service has been a terrible experience overall. The app is unreliable, functioning properly less than 10% of the time. Resolving their integration errors takes up to a week, which is unacceptable for any business. The management team shows no regard for their customers. Despite being promised a discounted rate for onboarding three stores, they suddenly revoked the discount without any prior notice. I only discovered this when I was downgraded to the cheapest tier, resulting in syncing being turned off and 50 TikTok orders left unsynced.
Their decision to prioritize profits over customer agreements is disappointing. While the customer service team is polite, they lack the authority to resolve any real issues. Overall, this service is not worth the cost. There are plenty of better, more affordable alternatives on the market that provide superior features and support.
After an 8-month struggle to set up my TikTok shop and link it to Shopify, QuickSync was a lifesaver. With over 14,000 product listings, it made the syncing process smooth and easy. Their friendly support team guided me through the final steps, and today, our Shopify is auto-syncing with TikTok perfectly! QuickSync saved me thousands and made this process manageable. Highly recommend!
HINT: Once You Set Up Your Warehouse CHOOSE SELLER SHIP and set up your shipping profile! Save you some time!
AVOID THIS APP AT ALL COSTS! Twice this app has had what the app support call a “bug”, it’s removed random inventory for over 750 different items and variety’s, this app has caused weeks and weeks of work! Incorrect inventory on both Shopify & TikTok and 3 stock takes to correct this “bug” lost massive amounts in sales due to my items being randomly removed completely out of stock.
App has been quick and easy to use, product has all been uploaded seamlessly and we've started seeing sales in Tik-Tok shop. Omar has been brilliant in assisting when we've come across any small issues. Recommended
3 stars for the friendly staff, and unfortunately cannot use the app because too many bugs and glitches to sync 200+ products
Used this to help speed up the synch of our store to TikTok. The process was smooth and actually uncovered an issue with product data from one of our dropship providers. The online support was superb - and Omar provided a report that gave me data to revert back to our dropship provider. Can't speak more highly of them !
Hmm, I'll be real honest here - the app is not very user friendly. The best part about this app is their customer service, they are always available to assist and will help you with your issue immediately. The app needs work though. I had uploaded a batch of product about a month ago, all was well, then I added another batch a few days ago and all my previous uploads are now gone.
It's clunky, not seamless. Needs work and I'm not sure its worth the $ per month.
I also cannot sync the orders with shopify unless I ship on my own. I prefer to ship with tiktok because they offer so many great shipping deals for my customers. I really need the orders to show up in shopify though.
I'm not sure how this app received lots of 5-star reviews. In my experience, lots of products were not able to sync and (according to the live support) it was for the most random of errors like
- product must have inventory (yes it did have available inventory)
- product name cannot be less than 25 characters (what?)
- etc
Just find other apps guys...
I had a wonderful support in Omar to help me through the initial phase of syncing my product. He went above and beyond and was immensely helpful in the process. As for the application, I have more to learn, but it would be great if the products were automatically synced to product categories in TikTok. Looking forward to learning more about the features!
