Reviews (356)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably syncs Shopify with TikTok Shop for products, inventory, and orders, even with very large catalogs, and quickly fixes sync issues they struggled with elsewhere. Once set up, it’s easy to use, runs in the background, and cuts manual work. Many highlight exceptional, proactive support that handles setup, troubleshooting, and bulk syncing via live chat or Zoom, calling it a game‑changer for complex inventories.

July 15, 2025

We’re still in the process of setting up QuickSync, but Omar has been really helpful so far. He’s explained everything clearly and made the setup feel a lot more manageable. Appreciate the support!

SkinShop
Ireland
About 2 hours using the app
Edited July 14, 2025

They force you to review it before you are able to test it. There are so many features that do not function and will mess up your inventory, including returns, orders not syncing immediately after being placed on tiktok, not accurately marking the inventory as "committed" which makes audits impossible. Do not recommend, uninstalled immediately after seeing it on a few orders. Horrible

Alexander Jane Boutique
United States
6 days using the app
Edited February 24, 2026

AVOID!!! DO NOT INSTALL APP! SCAM

By Babes
United Kingdom
8 months using the app
June 18, 2025

Great App!

Bellamianta Luxury Tanning
United Kingdom
9 days using the app
May 29, 2025

Very fast customer service. Still setting up so can't comment on that yet.

Our Earth Beauty Official
United States
1 day using the app
May 29, 2025

I had been struggling with frustrating sync issues on TikTok for days until I connected with Joseph from TikTok Chat Support—and wow, what a difference! He was incredibly knowledgeable, patient, and efficient in walking me through the resolution step by step. Not only did he quickly identify the problem, but he also explained everything clearly and made sure I was fully back on track before ending the chat.

Joseph, you’re a rockstar! Thank you for your professionalism and support—I truly appreciate your help!

The Sophisticated Shoppers
United States
About 4 hours using the app
May 25, 2025

Amazing support. Exceeded all my expectations

My Store
United States
2 days using the app
May 19, 2025

Great service

Spite House Studios
United States
About 2 hours using the app
May 15, 2025

Omar has been excellent, guiding me through the onboarding process, answering questions. I found Tiktok so difficult to navigate an dget set up so we can fulfil orders through Shopify and our regular 3PL... no brainer to use Quicksync and customer service is amazing

Glaze
United Kingdom
29 minutes using the app
April 17, 2025

I encountered difficulties connecting my Shopify store to TikTok Shop, but as soon as I logged into the QuickSync website, an agent named Joseph promptly offered assistance. He was incredibly helpful in syncing my products and provided valuable suggestions to set everything up correctly. Joseph even shared some useful video links to help me learn more about the process. He continues to help every time I need assistance.​

Joseph's patience and clear explanations made the entire experience stress-free and efficient. I truly appreciate the exceptional support and would highly recommend their service to anyone in need of assistance!

Mojito Collection
United States
26 minutes using the app