Reviews (357)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably syncs Shopify with TikTok Shop for products, inventory, and orders, even with very large catalogs, and quickly fixes sync issues they struggled with elsewhere. Once set up, it’s easy to use, runs in the background, and cuts manual work. Many highlight exceptional, proactive support that handles setup, troubleshooting, and bulk syncing via live chat or Zoom, calling it a game‑changer for complex inventories.

March 23, 2024

Well, I'm in the synchronization process and so far the process and Thea's help have been great, after I'm done because my inventory is very large I'll tell you here if the app works well

CCG Boutique
United States
About 1 hour using the app
October 19, 2026

I received great customer service today from Joseph he was very kind and very paient to fix my account issue with connecting my store that took me awhile to attempt to fix he fixed my problem in a timely manner I wish I had more Customer service experiences with other platforms and stores like Him. thank you Joseph for giving me A1 service today and making my expereince a very pleasant one.

HerMajestys'
United States
7 days using the app
March 4, 2025

Joseph is the best customer service rep I have ever dealt with. Made the process seamless and understandable. 10/10 would recommend.

BEAUTIFUL BOD LOOFAHS
United States
26 minutes using the app
September 17, 2024

Arianne was really helpful in helping set up the shop syncing. Great service.

bijon
Singapore
15 minutes using the app
September 3, 2024

I have been stressed about trying to sync my products and Jayson made it seamless for me. His customer service has been impeccable and much appreciated.

Glowing Seoul Skincare
United States
About 1 hour using the app
July 24, 2024

Amazing costumer service. Thank you to Joseph for offering to help when I was not sure what to do. He took over and did the synching process entirely and I couldn't be happier. Thank you all again!
Danny

ACCuston
United States
About 1 hour using the app
June 17, 2024

Omar did a great job at helping me today. He answered all of my questions and made the process of connecting shopify to fulfill my orders a breeze! thanks!

Just Chilling Inc.
United States
About 1 hour using the app
June 12, 2024

I loved working with Jayson. He was very knowledgeable in what I needed and his assistance is very much appreciated!

That's So Peachy Beauty and Home Bar
United States
About 1 month using the app
April 7, 2024

Excellent service and insightful feedback from Arianne. Super quick to assist!

danirou
United States
About 2 hours using the app
March 11, 2024

The rep that helped, Omar, has been amazing at making sure that all of my questions have been answered and that all of my problems have been worked out.

Elm Springs LLC
United States
About 4 hours using the app