Reviews (356)

Overall rating
4.6
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably syncs Shopify with TikTok Shop for products, inventory, and orders, even with very large catalogs, and quickly fixes sync issues they struggled with elsewhere. Once set up, it’s easy to use, runs in the background, and cuts manual work. Many highlight exceptional, proactive support that handles setup, troubleshooting, and bulk syncing via live chat or Zoom, calling it a game‑changer for complex inventories.

June 15, 2024

the price is very reasonable for the service provided. customer service is also pretty quick to respond compared to competitors. khaled is a goated customer support agent(he's a great customer support agent).

KAVE SQUARE
United States
3 days using the app
June 11, 2024

She helped me more than i expected her to. I greatly appreciate all of the help i received tonight.

The Parasol
United States
14 days using the app
May 13, 2024

Omar is such an amazing Customer Support I've ever talked to. He is very patient with helping me setting up and using the app. Thank you so muchhhhhh! Very smooth transaction

EV Universe Shop
United States
About 3 hours using the app
May 4, 2024

Such a relief to find this app after wasting weeks on TikTok's app. The support team (I worked with Thea to resolve some issues with TikTok's buggy and confusing warehouse management) has been extremely timely, informed, and helpful.

Hypatia Fashion
United States
2 days using the app
April 19, 2024

I was really surprised that they have a live chat to help get things up and running. It only took a few minutes, and everything is linked! Thank you Joseph for your help.

Five Volt Logic
United States
About 2 hours using the app
April 17, 2024

Normie has been a great help in assisting me with syncing products to TikTok. I highly recommend this app and customer service is amazing.

3DreamDesigns
United Kingdom
2 days using the app
April 15, 2024

Thea was super helpful! She resolved my issue right away! The product synchronization was done very quickly.

Yall Need Jesus Co.
United States
1 day using the app
April 13, 2024

I was having trouble with my sync products, and Joseph was the biggest help i needed. My problems went away with the support from my Customer Success Agent Joseph. Also, I was introduced to a new product QS for Tik Tok shop and now I am on my way to being more efficient in selling my products.

Multi-Dimensions
United States
20 minutes using the app
April 12, 2024

Joseph's politeness and expertise made a significant difference in resolving my syncing issue with my TikTok Shop. He was able to assist me effectively, demonstrating not only his knowledge but also his dedication to customer satisfaction. Thanks so much for assisting me with this, I have been searching for a solution to this issue for a while.

Dream Voltage Apparel
United States
About 12 hours using the app
April 5, 2024

Joseph was super helpful! Fixed my issue within a minute!

EnvaByNicoleAshley
United States
2 days using the app