Reviews (96)
Refine
-
By rating
Excellent app and fantastic support. We use Quizify as a product finder on our Shopify store and it works brilliantly for helping customers find the right products. We recently had an issue with product recommendations not displaying correctly, and the support team investigated it, identified the problem and fixed it for us quickly. Everything is now working perfectly again. Really responsive, helpful team and excellent customer service. Highly recommended!
Thank you so much for your wonderful review! We're delighted to hear Quizify is helping your customers find the right products. We're glad we could quickly resolve the recommendation issue and get everything running smoothly again. We truly appreciate your kind words about our support team and your recommendation. Thank you for choosing Quizify!
Quizify offers great value for the price, and the support team genuinely wants to help. Priyanka, in particular, was incredibly patient, responsive, and dedicated to helping me work through my questions.
I found the product recommendation scoring logic difficult to follow for more advanced quiz setups. I spent quite a bit of time trying to configure the recommendation logic I originally envisioned and ultimately had to restructure my quiz to fit the platform's standard "normal" logic.
Overall, I would recommend Quizify to businesses looking for an affordable quiz platform.
Thank you so much for the thoughtful review and for recommending Quizify! We're thrilled to hear Priyanka could support you so well, she genuinely cares about helping merchants succeed, and we'll be sure to pass along your kind words to her.
We also really appreciate the honest feedback on the recommendation scoring logic. You're right that advanced setups can be tricky sometime to configure, and that's valuable input for us. We're continuously working on making the logic more intuitive and flexible for complex use cases.
Thanks for being a Quizify merchant!
Good luck trying to cancel! On chat asking many times, how to cancel and was given the run around. Simply uninstall and contact Shopify! So frustrating!
Thank you for sharing your experience, and we’re sorry it was frustrating. Cancelling should be quick and clear, and we want to make sure you leave with no open questions.
Quizify subscriptions are billed through Shopify, so, as with other Shopify apps, uninstalling the app cancels the subscription and no further charges will be made. Our team also suggested switching to the Free plan first as an extra precaution, and we understand that the back-and-forth made a simple step feel complicated.
I just had an issue but the Quizify team handled it quickly, with a detailed email and made it right! I really like the interface, its cool and FAST to use. I especially like the youtube videos made simple.
Thanks so much for sharing this! We're really glad the team could sort out the issue quickly and walk you through it clearly. Great to hear the interface feels fast and intuitive, and that the video tutorials are making things easier to follow. Really appreciate you taking the time to write this!
I had an issue with the quiz connecting with one of my collections and the staff was very responsive and resolved my issue in a timely matter. Thank you again!
Thank you for your kind review! We're happy to hear our support team was able to quickly resolve the collection connection issue and get your quiz working as expected. We truly appreciate your support and are always here if you need any assistance. Thanks for choosing Quizify!
Quizify has been a great find for our Shopify store. We built a 3-question product-recommendation quiz for KOBO Pickleball, and the app handled the logic beautifully.
The exact match recommendation system works perfectly — it correctly matches customers to the right paddle based on their skill level, performance goal, and biggest frustration. Setting up 12 different result combinations was straightforward once we understood the system.
The Klaviyo integration works well with customer quiz data, including answer tags, syncs cleanly to Klaviyo profiles, which allows us to build segmented email flows.
The support team deserves a special mention. They were responsive, clear, and genuinely helpful throughout the setup process. Every question was answered thoroughly and quickly.
Overall, a solid quiz app that does exactly what it promises. Recommended for anyone looking to build product recommendation quizzes on Shopify.
Thank you so much for this detailed and wonderful review, Kobo Pickleball! 🏓 We're thrilled to hear that Quizify has been a great fit for your Shopify store.
It's awesome to see how you've put our product recommendation quiz builder to great use with 12 result combinations and the exact match logic working perfectly for your paddle recommendations. That's exactly the kind of personalized shopping experience we built Quizify to deliver!
We're also glad the Klaviyo integration is working smoothly for you. Syncing quiz data and answer tags to build segmented email flows is one of our favorite features, and it's great to see it adding real value to your store.
Thank you for recommending Quizify to others looking to build product recommendation quizzes on Shopify. Reviews like yours mean the world to us and keep us motivated to keep improving! 🙌
Great Customer Support
Thank you so much for the kind words! We're so glad our support team could help you get the most out of your Shopify quiz app. Wishing you many high-converting quizzes ahead with Quizify!
Great app and quick customer support
Thanks so much for taking the time to leave this review! It's great to hear the support team was quick to help and that Quizify is working well for your store. We put a lot of effort into making the quiz builder easy to use for merchants, so comments like this really mean a lot to the team.
Firstly, WOW.
Secondly, Priyanka is the BEST!!
I was asked to create a quiz on a platform I have never used before, the quiz is now looking amazing and this is all thanks to Priyanka. She knows everything about this platform and her customer service is amazing! I'm so excited to see the possibilities of this thanks to her. She's saved my life and I will never be more grateful. Thank you Priyanka
WOW, thank you so much for this amazing review,! 🤩 This truly made our day!
We'll absolutely pass on your incredibly kind words to Priyanka. She is going to be over the moon reading this! It's so wonderful to hear that she guided you through building your very first product quiz on Quizify and made the whole experience feel exciting rather than overwhelming.
Seeing a brand new Quizify user go from never using the platform to having an amazing looking product recommendation quiz up and running is exactly why we do what we do! We can't wait for you to explore all the possibilities that interactive quizzes can bring to your Shopify store.
Thank you for the love all the way from the United Kingdom! 🇬🇧
This has done nothing and is very difficult to cancel.
Thank you for your feedback. We'd like to share some clarity on this. 🙏
Our records show that a quiz was created back in 2020, but it has never been updated since then. We also never received a support request from your end. Had you reached out at any point, our team would have gladly helped you make the most of Quizify's product recommendation quiz features and guided you toward better results for your store.
Regarding cancellation, Quizify has an easy downgrade option to a free plan directly from the pricing page within the app. Additionally, as with all Shopify apps, uninstalling the app automatically cancels the subscription immediately.
We genuinely wish you had connected with us sooner. We believe a well-optimized interactive quiz can make a real difference in customer engagement and conversions. Our team remains available if you ever wish to give it another shot.
