RS: AI Search Bar & Filter

Absolutely amazing app and even better customer support.

We recently experienced a huge spike in bot traffic on our website, which caused our estimated session count to increase dramatically. Because of this, we upgraded to the Unlimited plan thinking we had exceeded our usage limits.

Less than 5 minutes later, Rebeka from the Rapid Search team proactively reached out to us. She had already reviewed our account, identified that the increase was caused by bot traffic, manually corrected the calculation, and enabled bot exclusion on our account. As a result, we were able to downgrade back to the $199 plan instead of paying for the Unlimited plan.

What impressed me most is that I didn't have to contact support, open a ticket, or dispute anything. They noticed the issue themselves and fixed it immediately. That level of honesty, transparency, and customer care is extremely rare.

As for the app itself, it is hands down the best search solution we've used on Shopify. Search results are fast, relevant, and easy for customers to use. Since implementing Rapid Search, we've seen customers find products more easily and our sales have continued to grow.

A huge thank you to Rebeka and the entire Rapid Search team. Highly recommended to any Shopify store looking for a powerful search and merchandising solution.

Best support I ever received. I wanted to customize something about my product titles in the collection pages Rapid Search generates and I could not do it on my side. They went out of their way to implement a fix for my issue. I can't thank this team enough!

Excellent products, it far exceeded my expectations and far more uesful than I imagined. Whats great - you can see what customers are looking for with the stats and you can refine the searches to make their life easier.

rebekka at support is helpfull and precious!

It was great experience using rapid search the filters work perfcetly and the ai powered serach bar really helps users find the right product and they have great support team they answer all the questions and issues related to filters or plans.

Good customer service, quick response. The app works well!

Schnelle Suche und schneller Support bei Problemen.

Awesome search bar, highly customizable, and easy to install. Highly recommend! One of my favorite apps. They actually know what Customer Service means. And if you ask nicely, Rebeka will write you a poem.

perfect, rebeka help me very well

Stay away from this Search Bar. They can deactivate the search bar for 6 days without any notifications if there is a certain amount of searches exceeded. Mind you, if you have a big team, then your internal searches are counted and once you are over, they will deactivate the search. No real time customer service, too slow to respond. The only time they will respond the fastest is when you install the app for the first time, so that they can push you to upgrade to a paid plan and then when you cancel, they will email you immeditely asking you to upgrade to a higher plan and telling you that they don't have any fault. PAY one time for a search bar, who doesn't charge you or block you for search counts.