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The multichannel experience that Reamaze gives is what we need, especially with the whatsapp number working with Twilio. I´m working on flows and automations to saves us even more time!
Such a great app, brings all of customer service into one spot. Use it with RingCentral and makes phone calls easy to handle and record, seeing all the customers details in one spot. Very happy
Amazing app, and great customer service! Thank you for giving us an awesome experience. Managing our client messages and support system was never easy until we found out about Re:amaze. Great job!
Excellent software. Has saved us hundreds of hours so far and the user interface is amazing. Really a life saver. I would recommend this to any Shopify store looking to automate their customer service.
Reamaze is the perfect tool for any business looking to make customer communication more seamless at an affordable cost. It's super easy to use, get started, and manage - plus, their customer support is A+.
Best variety of pricing options out there. We are seasonal and needed lots of users, so the volume-based plan is great. Very intuitive, my team picked it up with very little training. Excellent for managing e-mail as well.
They will keep contacting via email well after you deleted their app. Their emails also don't have any unsubscribe links either. I emailed them to be unsubscribed, they said I was. Few days later I get an email again. Be warned.
Hello! Thank you for the candid feedback. The emails we send during the trial period is designed to provide guidance on next steps. We will improve this process as soon as possible and offer a better experience for unsubscribing from these messages. We hope you will try Re:amaze again in the near future.
Reamaze has made our lives much, much easier. No joke. Having all of our customer relations in one platform is a life saver. Their own customer service is always responsive, and has been incredible helpful to make our integration seamless.
We've been using Reamaze for a year now and it's an absolutely vital part in the growth of our store. The value for money for the features is excellent and their customer support is exceptional. I highly recommend it to merchants of any size.
It's so great knowing we always have quick Re:amaze help on standby through the live chat--everything is quite intuitive to begin with, but for those days where your brain is a bit slow to wake up they are always ready to help get things done!
