Re:amaze AI Helpdesk & Chat
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Deliver smarter support with our AI Agent, chatbot and live chat—built into a support helpdesk.
Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Save time with our knowledge-oriented Re:amaze AI Agent to respond to messages instantly and accurately. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back.
- Unify email, social, SMS, voice conversations for all stores in a single inbox
- Manage, modify, and create Shopify orders directly in customer support and chats
- Use AI to write replies, build chatbots, summarize, and create FAQ articles
- Automate common tasks and patterns with data and rules to save time
- Satisfaction surveys, status pages, push notifications to keep customers engaged
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- Beliebt bei Shops wie deinem
- Sitz in den USA
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
- Checkout
- +20 Integrations
- Klaviyo
- Loop Returns
- RingCentral
- Shipstation
- Yotpo
Kategorien
Nachrichten in Echtzeit
Automatisierte Antworten
Kanäle
Workflow-Automatisierung
Preisgestaltung
Wähle den Plan, der am besten zu deinem Unternehmen passt.
Re:amaze Basic
$29 / Monat
oder $313.20/Jahr mit einer Ersparnis von 10 %
$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
Umfasst
- Unlimited Email Inboxes
- Social Integrations
- Live Chat and Chatbots (unlimited)
- 5 AI Agent resolutions per user/mo
- Trainable AI Intents
- Workflows and Macros
- FAQ
- 1K Free Push Notifications
14-tägiger kostenloser Test
Re:amaze Pro
$49 / Monat
oder $529.20/Jahr mit einer Ersparnis von 10 %
$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
Umfasst
- Basic Features +
- Multi-Store
- SMS and VOIP Integrations
- Live View
- Advanced Reports
- Custom Domains
- Status Page
- 10 AI Agent resolutions per user/mo
14-tägiger kostenloser Test
Re:amaze Starter
$59 / Monat
Includes 500 responded conversations. Additional conversations available in 100-count packs for $15.
14-tägiger kostenloser Test
Re:amaze Plus
$69 / Monat
oder $745.20/Jahr mit einer Ersparnis von 10 %
$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.
Umfasst
- Basic + Pro +
- Staff Reports, Roles, Shifts, Days Off
- Departments
- Satisfaction Surveys
- FAQ History
- Co-Browse
- 2K Free Push Notifications
- 20 AI Agent resolutions per user/mo
14-tägiger kostenloser Test
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Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen
Rezensionen (181)
We have been using Re:amaze for over a year now and it has been a great tool for helping us help our customers efficiently. The program can be customized to provide the level of service your business requires and options for AI help are there when you are ready to pull the trigger. Dakota has been a valuable resource and so helpful when we have needed more information. A great platform! Thank you!
The re:amaze Helpdesk always supports with a helpful solution and the response time is really good. We are using the tool for six years now and are happy how its simplicity and its support team are beneficial to our daily work. The Automations are really good. The AI solutions are fine, too.
I don't understand the good review of this. Chat support seems to be full AI which cannot give clear answers. Apparently we can't show the widget in 2 languages which is almost funny given how many multi-languages stores there are.
And the UI is engineer-level I didn't understand anything to it even though I tried...
Anyway again a shitty app that seems to have had good friends giving it good reviews
Hi there, thank you for the honest feedback — you're right that automatic widget translation based on store locale isn't something we support out of the box today We've flagged this as a feature request for our product team. We've also reached out via your support ticket to offer a free call with our account manager to look at your specific setup and find the best possible option in the meantime. We appreciate you taking the time to share this, and we're hoping to turn this experience around.
Support
App-Support wird von Reamaze bereitgestellt.
Ressourcen
Eingeführt
1. April 2014 · Changelog
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