Reviews (564)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this upsell and cross‑sell app reliably boosts revenue and AOV, with some reporting thousands in extra sales. Its AI recommendations feel smart and relevant, improving product discovery with product page, “frequently bought together,” recently viewed, and post‑purchase offers. Many like that it replaces multiple apps, is easy to set up, has clear ROI‑focused analytics, and comes with fast, hands‑on support that customizes widgets and theme integration.

October 29, 2024

So far, so good. The Wiser app has, so far, paid for itself. We have added more sales than the cost of the app each month.
Easy setup, helpful staff when something needs to be handled, and the AI recommendations for the customer have all been very helpful and adjust themselves.

Gigi Moda - Made in Italy
United States
5 months using the app
October 14, 2024

This app is fantastic—super user-friendly with plenty of video tutorials, so you don't need to be a developer to use it! Although my theme wasn’t initially compatible, the support team reached out to me proactively and helped integrate the features into my website. Their assistance was prompt, friendly, and reliable. I'm beyond satisfied—highly recommend!

JooJoo Paper
Canada
3 days using the app
September 5, 2024

Customer service was top notch. We were switching from a different app and they set it all up for us from start to finish. They added frequently bought together widget, recommender for you widget, trending now widget, buy it again widget and more. They set us up with pop up upsells, and after sale upsells to see if it would work for our business. All together communication was spot on, it was quick and it was efficient. Everything looks great on our website and we are excited to see how the sales will improve! Thanks again for all the help!

Sonic Electric
United States
10 days using the app
June 5, 2024

The staff are incredibly responsive and helpful. I've always appreciated the support provided by Ankit and Shanu. The WISER app is helping us enhance personalisation for our customers. We look forward to using more of the functionalities provided by WISER.

ADJOAA
United Kingdom
Almost 2 years using the app
April 12, 2024

The staff was super helpful when setting up and integrating the app with my site. I was incredibly busy during the time they were working to set everything up but they were very patient with me and checked-in on helping to integrate another app as well. The wishlist feature is also working beautifully on my site.

The Scented Vine
United States
9 months using the app
Expert Village Media Technologies replied May 5, 2024

We are so glad to hear these words from you. Our whole team at Wiser pays equal attention to all the brands and we try to provide complete support in the setup.
We recommend to use maximum features of Wiser app at different pages of your store, it will help in getting better ROI from the app.

Thanks
Team Wiser :)

March 4, 2024

Fair priced, works well, previous app cost a little less but only allowed 1 row of recommendations. Using Wiser with 3 rows we increased app driven revenue around 25-35% over the previous app. Support is prompt and were able to custom code a few changes for us within a day or two of contacting them. Recommended.

Lash Pro NZ
New Zealand
7 months using the app
Expert Village Media Technologies replied April 6, 2024

We are so glad to hear your experience with Wiser app. We always try to deliver more from our app which can help in your conversions and AOV.
Recommendations are important part of any ecommerce store and we deeply analyze the store and then tuneup the recommendations as per the store's need so as to provide best ROI.
Feel free to share your suggestions with us as well, we would love to add in our app.

Thanks for trusting Wiser 😇😇

Amit Porwal
Founder - Wiser AI

December 18, 2023

Wiser is a great app that allows for perfect seamless styling. Other cross-selling apps aren't as customizable which inhibits a consistent user interface. The team is very willing to help you every step of the way and are excellent at keeping in touch for any issues/help. Very happy to be using Wiser!

Bench
Canada
About 1 month using the app
Expert Village Media Technologies replied April 6, 2024

Really thrilled to hear such kind words from you for our app. 😇😇 We always make sure that Wiser widgets matches the styling of the store so that it look integrated and part of the store. For that even if we have to do some extra work, we always do it.🚀🚀
Looking forward for a long term association with your brand.

Thanks
Amit Porwal
Founder - Wiser AI

November 3, 2023

Reduced a lot of my overheads and they manage upselling cross selling all products recommendation techniques to improve conversion value and increase number of orders and order value. Thanks

ACE SHEETS
Canada
2 months using the app
September 25, 2023

Highly recommended app and support team! We run a small store and have been working on a redesign and needed a good app that could handle cross-sells, up-sells both on the item detail pages as well as in cart and post sale. Wiser does it all. We wanted to have the AI functionality in addition to being able to manually control option suggestions on products. The Wiser team was a great help in getting everything set up, working with our developer and with me to set everything up and do a bulk upload for all options on all products.

Gutter Pro Vac
United States
18 days using the app
August 31, 2023

Adding Wiser to our store had an immediate effect on our performance. Their widgets work perfectly and we're seeing great results in the last few months since we started working with them. The level of customisation allows us to make all the changes we need and if there's something extra that we require, customer support is always available and quick to help us. Great app, absolutely recommend it if you want to see your conversion rate go up!

Season
United Kingdom
10 months using the app