Reviews (576)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful yet easy subscription solution that boosts retention and repeat purchases. They highlight quick setup, flexible customization, bundle support, and strong analytics for performance and inventory planning. It handles complex needs like B2B, Shopify Plus, and migrations from other apps. Merchants value customer self-management tools, an AI design generator, stable long-term performance, and exceptionally fast, proactive support often called the best they’ve experienced.

October 5, 2026

I have a small business which offers an illustrated letter subscription. Finding a way to manage quarterly subscriptions and round up late-comers with set anchor dates has been surprisingly difficult, and I felt like I was coming up against a brick wall every time I tried to look into it. Eventually I came across Recurpay, one of the options Shopify suggested when their platform couldn't do what I needed it to. The live chat option on Recurpay is quick and easy to use, and I got the clarification and help that I needed. The team member I spoke to went above and beyond (thank you Sinchain!) and went through different options with me. I wasn't expecting to be able to dive so deep into the specific requirements of my subscription, but to be able to talk it through, listen to their ideas, and chat backwards and forwards was both really helpful and reassuring. I'm so thrilled that I found Recurpay. I love the amazing customer support, and I'm actually excited to use this tool alongside my Shopify subscriptions. I think they might finally be the answer to my headaches ! Thank you SO much, Recurpay.

The Norfolk Dispatch
United Kingdom
About 2 hours using the app
September 22, 2026

We recently transitioned our store to Shopify Plus using a B2B model, and Sinchain was instrumental in ensuring a smooth and seamless experience. Their team quickly implemented the necessary changes, helping us avoid any disruption for our customers.

Throughout the process, their support was responsive, knowledgeable, and friendly. What stood out most was their commitment to customer success. They proactively followed up after the implementation to ensure everything was working as expected and that we were satisfied with the outcome.

It's refreshing to partner with a company that is so responsive, reliable, and genuinely invested in helping their customers succeed.

Antech Canada Limited
Canada
About 1 year using the app
August 25, 2026

Amazing app. Been using it now for over a year, works flawlessly. I recently had an issue with my website where the widget wasn't showing and I reached out to their support for help via chat. They were super-responsive worked tirelessly to fix the issue. Highly recommend.

Greensential
United States
Almost 2 years using the app
August 24, 2026

Recurpay has been an incredible useful tool for our e-commerce business.

The online chat feature was very helpful in sorting out a minor problem we had with bundle subscriptions. Sinchain was quick to communicate and sort the issue.

Creatonics
United Kingdom
5 months using the app
August 24, 2026

Hands down, one of the best subscription apps on Shopify!

Cart Integration: A real game changer that makes the subscription experience seamless.
Admin Dashboard: Extremely helpful for tracking performance and analyzing key metrics.

Overall, a fantastic app for any Shopify store looking to increase customer retention and repeat purchase rates. Highly recommended!

SuperBottoms
India
9 months using the app
July 20, 2026

It was a pleasure working with the team! They went above and beyond to improve UX by helping manage subscriptions in one link. It may seem like a small detail to some, but the team understood the mission.

Saantosha
United States
Over 3 years using the app
July 1, 2026

Used the app right from the start, was relatively easy to setup and get going. Had some issues with certain discounts kicking in but Support came promptly approach to find the issue was conducted logically and efficiently, problem solved very quickly. Thanks to Sinchain!

Yahava KoffeeWorks SG
Singapore
Over 2 years using the app
Recurpay replied July 16, 2026

Thank you for taking the time to share your experience! We're glad the setup process was straightforward overall and that our team could quickly identify and resolve the discount issue.

We'll be sure to pass your kind words on to Sinchain. Thank you for trusting Recurpay.

October 12, 2026

Fast response to chat support, and with a bit on humor, great start to a confused day!

The Rugga Coffee Co.
United Kingdom
Over 3 years using the app
October 8, 2026

Great value for the money, support is fantastic. Sinchain helped me find an issue with my Build A Box feature that I didn't realize was there. I was skeptical of subscriptions, but they really do work.

Full Stop. Sourdough Crackers
United States
11 months using the app
Edited September 30, 2026

The support team is excellent very knowledgeable and was able to fix all of the issues in the questions I have asked

Layna’s Botanicals
United States
Almost 2 years using the app