Reviews (579)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscriptions, citing strong boosts in retention and repeat purchases across small brands and larger B2B/Plus stores. They describe setup and navigation as easy, with seamless cart integration and helpful performance dashboards. Features like bundles, build‑a‑box, anchor‑date plans, and robust APIs stand out. Many praise deep customization and fast live chat support that handles migrations, complex pricing, and UX tweaks at a lower cost than rivals.

Edited May 12, 2023

Updated Review: Thanks for updating the pricing plan description to "Free Plan Available." Updated to 3 Stars now that pricing is more transparent.

Prior Review: NOT FREE. It *should* read "free plan available." Not price competitive with other comparable apps once it's not free.

Also, it doesn't update with theme updates. And didn't notify me when it fell off.

Despite the frustration, I gave the second star because support is super helpful.

Cocoa Future Collaborative
United States
29 days using the app
Recurpay replied June 24, 2026

Cocoa Future Collaborative team, your feedback on the pricing description directly led to us fixing it and that helped every merchant who came after you. On the theme update issue, this is a platform-level behavior on Shopify where any app widget needs to be re-injected after a theme change. That said, we have significantly improved how we handle this since 2023, with better detection and faster re-integration support. The product today is quite different from the days you experienced. If curiosity ever brings you back, we would be happy to show you.

You can reach out us at help@recurpay.com

Shubham | Merchant Happiness Team, Recurpay