Reelfy Shoppable Videos & UGC
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Reviews (259)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a fantastic app for reels and shoppable video marketing, especially for DTC brands. It’s praised for boosting engagement, sales, and perceived product value while adding a dynamic, social-media-style feel to stores. Merchants find it easy to set up and customize, with support for large files and multiple products. Performance is smooth and reliable, and support is consistently fast, helpful, and responsive.
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So easy to setup!
Great
Videos can only be uploaded on their platform as they don’t have their own server. The live support box never works and is always blank. Support is only via email, and replies take 2–3 days. Overall, the lack of proper support makes it very difficult and frustrating to work with this platform.
Good
We’ve had a very difficult time getting our videos to show on our website using Reelfy. When we reached out for support, we were directed to a link with instructions, but they weren’t very clear or easy to follow. When I got stuck and asked for additional help, I was sent back to the exact same link again with no further clarification.
At this point, we still haven’t been able to get the videos to appear on our site, and the support process has felt repetitive rather than genuinely helpful. The app seems to have potential, but the onboarding and support experience really needs improvement.
I really like the Reelfy – Shoppable Videos Reels App. It’s simple to set up and helps me showcase products in a fun and engaging way. My customers enjoy watching the videos and can easily shop directly from them. It’s helped me get more attention and sales. Definitely a useful app for any online store!
Overall, I think installing and customizing the design was very easy and intuitive. My only suggestion is that the tabs or sections in the customization could be more obvious, perhaps by using colors or just different tones of gray are now very obvious to me.
Great app! Super easy to set up and use. It’s made managing my store so much easier and more efficient. The features are intuitive and well-designed, making it perfect for beginners and experienced users alike. Plus, the support team is incredibly helpful and responsive—they solved my issue within minutes. Highly recommend!
espectacular, funciona muy facil de instalar, ademas sube la percepcion de valor de los productos le da dinamismo a la web, y permite que las personas se queden vitrineando
amazing
