Referral Candy & Affiliate
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Reviews (1,481)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.
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We've had a great experience with ReferralCandy. The setup was straightforward, and it integrates smoothly with Shopify. It made launching our referral program much easier, and the customization options are flexible enough to match our brand. Their support team is also responsive and helpful whenever we have questions. Overall, it's a reliable solution for growing customer referrals and we highly recommend it.
Thank you so much for your thoughtful review! I'm really glad to hear the setup went smoothly and that ReferralCandy has been a great fit for your Shopify store. We truly appreciate your recommendation, and we're always here if you need any help as your referral program continues to grow.
- Riz
ReferralCandy has been great. I like the functionality of the platform as it will help me manage both referral and ambassador programs with ease. The native functionality of the app is exactly what my business needs and it is great to have all of this managed in one place, rather than having to cobble together a solution across multiple platforms.
I had a technical issue (completely my fault) and Eunice was incredible at helping me fix the issue. Super responsive and helpful and made the process of resolving my mistake completely painless.
Thank you for such a thoughtful review! I'm so glad I could help get everything back on track and make the process as smooth as possible. Wishing you all the best with your referral and ambassador programs, and don't hesitate to reach out if you ever need a hand.
- Eunice
We've had a really great experience with ReferralCandy so far. Riz has been amazing to work with—she always replies quickly, is super helpful, and makes sure everything gets sorted out.
What really stood out to us is how responsive the development team is. Every suggestion or issue we brought up was acknowledged, and they were surprisingly quick to fix things or implement improvements. It's refreshing to use a product where the team genuinely listens to its users.
Overall, it's been a pleasure working with ReferralCandy, and it's great knowing there's such a dedicated team behind it. Highly recommend!
Thank you so much for this thoughtful review! I’m really glad I could support you, and it’s wonderful to hear that you’ve had such a positive experience with both our team and the product. Your feedback means a lot, and I’m always here if there’s anything else I can help with.
- Riz
We've been using Referral Candy for quite some time now, and it's been a fantastic experience. The platform is easy to use, reliable, and has been a great solution for managing our affiliate and referral programs.
Recently, we ran into an issue with our account, and Eunice from the Customer Success team was incredibly helpful. She stayed with us throughout the entire process, followed up consistently, and worked closely with us until everything was fully resolved. The level of customer service we received was outstanding quick, professional, and genuinely committed to helping us succeed.
We highly recommend Referral Candy to any business looking to launch or grow a referral program. Not only is the platform excellent, but their support team, especially Eunice! She goes above and beyond to ensure you have a great experience.
Thank you so much for your thoughtful review! I’m really glad I could help get everything resolved and support you throughout the process. It means a lot to hear about your experience, and I’m always here if you need anything as your program continues to grow.
- Eunice
We have had a great experience with this app so far. Support replies within minutes and support agents are super friendly and helpful. Shoutout to Jovan who got us on the right track.
Thank you for the lovely review! I’m happy I could help get you on the right track, and it’s great to hear you’ve been enjoying the app so far. Wishing you lots of success with your referral program.
- Jovan
Had some difficulty configuring the app with my subscription service, but I got help from Roj over google meet and he helped me set it up step by step, he also explained everything as we proceeded.
Thanks for sharing your experience! I’m glad I could walk you through the setup and help get everything working with your subscription service. It was a pleasure going through each step with you, and I’m happy we got it sorted out!
- Roj
Assistance was prompt and professional.
Thank you for the kind feedback! I’m glad I could assist and make the process as smooth as possible. Really appreciate you taking the time to share this. :)
- Riz
Jessa has taken me through the steps to get my flow working how I wanted it. Try it, it's a good app.
Thank you! I’m really glad we were able to get your flow working the way you wanted. It was great helping you through the setup, and I really appreciate you giving the app a try.
- Jessa
Jessa was great. Fixed my issue with the target audience in just a minute or so.
Thanks so much! I’m glad I could help get the target audience issue sorted out quickly. Always happy to jump in and help whenever you need us!
- Jessa
Jessa helped out tremendously during our onboarding process. The dev team accommodated our issue and even added a feature within 24 hours which is just absolutely fabulous in terms of Support.
Product is great and support is fantastic!
Thank you so much for the kind words! It was a pleasure helping you through the onboarding process, and I’m so glad we were able to get the issue sorted quickly with the help of our dev team. Really happy to hear you’re enjoying the product and support!
- Jessa
