Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,480)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

April 16, 2026

I would like to express my sincere gratitude to the ReferralCandy support team especially Riz for their exceptional assistance. They were incredibly helpful and patient in guiding us through the entire installation and verification process. Thanks to their professional support, we were able to resolve several complex issues smoothly. It is rare to see such a dedicated team that truly goes above and beyond for their clients. We highly recommend their service to anyone looking for a reliable referral solution!

Dreame Germany
Hong Kong SAR
30 days using the app
ReferralCandy replied April 21, 2026

Thank you so much for your thoughtful message! I’m really glad I could support you through the setup and help get everything running smoothly. It truly means a lot to hear this and we're always here if you need anything moving forward.
- Riz

October 24, 2025

I really appreciate the help from Jon on the support team — he sat down with me for over an hour and a half to figure out a workaround for something that the app normally isn’t designed to do. He went above and beyond to make sure everything worked the way I needed it to. Very patient, very helpful, and overall a great experience. The app works great once it’s set up properly. Highly recommend!

Wholeopolis
United States
About 5 hours using the app
ReferralCandy replied October 31, 2025

Wow, thank you so much for the thoughtful review! I’m really glad we were able to work through the setup together and get everything running the way you needed. I appreciate your patience during the process, it was a pleasure helping out. Happy to hear you’re enjoying the app now that it’s all set up.
- Jon

August 17, 2025

Great support, very helpful with any issues we have experienced.
The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval.

It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.

BikesOnline US
United States
About 2 months using the app
ReferralCandy replied August 19, 2025

Thank you so much for sharing your experience and for taking the time to leave a review. It really means a lot and helps us continue improving and supporting you better.
- Riz

August 6, 2025

ReferralCandy has been a game-changer for our store’s referral program. The setup was smooth, the features are powerful, and the results started showing almost immediately. The widget is sleek, customizable, and integrates seamlessly into our site.

What impressed us the most is the support team — they are responsive, friendly, and go above and beyond to help you get the most out of the app. Even when we had a custom styling requirement for widget positioning, they provided guidance and support that made it easy to implement.

Highly recommended for any store looking to grow through word-of-mouth and customer loyalty. If you're on the fence — go for it. You won’t be disappointed!

Hashtag Eyewears
India
5 days using the app
ReferralCandy replied August 11, 2025

Wow, thank you so much for this amazing feedback! I’m really glad to hear the setup went smoothly and that you’re already seeing results with the referral program. It was a pleasure helping you with the custom widget styling. I’m happy it worked out exactly how you wanted. We’ll always be here to make sure you get the most out of ReferralCandy. Wishing you continued success and lots of happy new customers!
- Riz

July 30, 2025

Customer support Lariza has been amazing and very helpful. The app works as expected, with a few quirks and API limitations. What really makes a difference is how the team works with you to solve issues. Excited to grow our referral program with this tool!

Cartridge World
United States
About 3 hours using the app
ReferralCandy replied July 31, 2025

Thank you so much for the kind words! I really appreciate you pointing these things out. It was great working with you and I'm glad I could help. We’re always here to support you as you grow your referral program, so feel free to reach out anytime!
- Lariza

June 18, 2025

Great referral app, very easy to deploy and to use. I had a technical problem pausing my campaign for some months without wanting it, and they offered a credit for those months (kind of a refund for those unused months, that we didn't notice at all). Great help from Jessa on that matter btw. Thank you Jessa.

Sortiraparis
France
Over 1 year using the app
ReferralCandy replied July 7, 2025

Thanks so much for this! I’m glad we were able to sort out your concerns. Let us know if you need anything else anytime.
- Jessa

May 27, 2025

Customer support has been above and beyond. Overall, the app works as advertised. Has some quirks and limitations (especially the API), but how willing the team is to work with you to solve the problems makes a massive difference. Very excited to start & scale our referral program with this tool!

Tin Can
United States
11 days using the app
ReferralCandy replied June 3, 2025

Thank you so much for the kind words. We're thrilled to hear you're excited to scale your referral program with us. We truly appreciate your feedback on the quirks and limitations, we're always working to improve, and it's great to know our team's support has made a difference. Looking forward to growing together.
- Riz

April 7, 2025

Charlie was personable and patient while helping me with my many questions with launching an affiliate campaign. He made sure my problem was resolved and checked multiple times to ensure that I didn't have any other issues. It was a positive experience contacting support and I feel more confident using the app myself now.

Tokidos
Canada
4 months using the app
ReferralCandy replied April 11, 2025

Thank you — I really appreciate that. I'm glad I could help get everything sorted and that you're feeling more confident using the app. Feel free to reach out anytime you need a hand!
- Charlie

Edited April 1, 2025

Quick setup, professional templates and flexible rewards make this a great value referral app. Analytics could be stronger and mobile interface needs work, but the ROI is excellent for small/mid-sized businesses without development resources. Jessa was super helpful!

Tappwater
Spain
Over 1 year using the app
ReferralCandy replied March 12, 2025

Hi there! Dwight here, I'm the Sr. Customer Success Manager here at ReferralCandy. We would like to thank you for your 4-star review! We're happy to hear that you've had a positive experience with ReferralCandy. If there's anything we can do to improve your experience or make things even smoother for you, we'd love to help. Whether it's optimizing your referral program, answering any questions, or providing additional support, we're here for you. Let us know how we can make your experience a perfect one! :)

February 3, 2025

Thank you Lariza for helping us set up our referral program exactly the way we want! Great communication with attention to detail, and lots of customisable options to best elevate our subscription service. Excited to see how the referral program grows. Cheers!

Dukes Coffee
Australia
4 months using the app
ReferralCandy replied February 7, 2025

You are very welcome, and thanks as well for such a wonderful feedback. We really appreciate it.
- Riz