Referral Candy & Affiliate
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Reviews (1,480)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.
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I would like to express my sincere gratitude to the ReferralCandy support team especially Riz for their exceptional assistance. They were incredibly helpful and patient in guiding us through the entire installation and verification process. Thanks to their professional support, we were able to resolve several complex issues smoothly. It is rare to see such a dedicated team that truly goes above and beyond for their clients. We highly recommend their service to anyone looking for a reliable referral solution!
Thank you so much for your thoughtful message! I’m really glad I could support you through the setup and help get everything running smoothly. It truly means a lot to hear this and we're always here if you need anything moving forward.
- Riz
I really appreciate the help from Jon on the support team — he sat down with me for over an hour and a half to figure out a workaround for something that the app normally isn’t designed to do. He went above and beyond to make sure everything worked the way I needed it to. Very patient, very helpful, and overall a great experience. The app works great once it’s set up properly. Highly recommend!
Wow, thank you so much for the thoughtful review! I’m really glad we were able to work through the setup together and get everything running the way you needed. I appreciate your patience during the process, it was a pleasure helping out. Happy to hear you’re enjoying the app now that it’s all set up.
- Jon
Great support, very helpful with any issues we have experienced.
The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval.
It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.
Thank you so much for sharing your experience and for taking the time to leave a review. It really means a lot and helps us continue improving and supporting you better.
- Riz
ReferralCandy has been a game-changer for our store’s referral program. The setup was smooth, the features are powerful, and the results started showing almost immediately. The widget is sleek, customizable, and integrates seamlessly into our site.
What impressed us the most is the support team — they are responsive, friendly, and go above and beyond to help you get the most out of the app. Even when we had a custom styling requirement for widget positioning, they provided guidance and support that made it easy to implement.
Highly recommended for any store looking to grow through word-of-mouth and customer loyalty. If you're on the fence — go for it. You won’t be disappointed!
Wow, thank you so much for this amazing feedback! I’m really glad to hear the setup went smoothly and that you’re already seeing results with the referral program. It was a pleasure helping you with the custom widget styling. I’m happy it worked out exactly how you wanted. We’ll always be here to make sure you get the most out of ReferralCandy. Wishing you continued success and lots of happy new customers!
- Riz
Customer support Lariza has been amazing and very helpful. The app works as expected, with a few quirks and API limitations. What really makes a difference is how the team works with you to solve issues. Excited to grow our referral program with this tool!
Thank you so much for the kind words! I really appreciate you pointing these things out. It was great working with you and I'm glad I could help. We’re always here to support you as you grow your referral program, so feel free to reach out anytime!
- Lariza
Great referral app, very easy to deploy and to use. I had a technical problem pausing my campaign for some months without wanting it, and they offered a credit for those months (kind of a refund for those unused months, that we didn't notice at all). Great help from Jessa on that matter btw. Thank you Jessa.
Thanks so much for this! I’m glad we were able to sort out your concerns. Let us know if you need anything else anytime.
- Jessa
Customer support has been above and beyond. Overall, the app works as advertised. Has some quirks and limitations (especially the API), but how willing the team is to work with you to solve the problems makes a massive difference. Very excited to start & scale our referral program with this tool!
Thank you so much for the kind words. We're thrilled to hear you're excited to scale your referral program with us. We truly appreciate your feedback on the quirks and limitations, we're always working to improve, and it's great to know our team's support has made a difference. Looking forward to growing together.
- Riz
Charlie was personable and patient while helping me with my many questions with launching an affiliate campaign. He made sure my problem was resolved and checked multiple times to ensure that I didn't have any other issues. It was a positive experience contacting support and I feel more confident using the app myself now.
Thank you — I really appreciate that. I'm glad I could help get everything sorted and that you're feeling more confident using the app. Feel free to reach out anytime you need a hand!
- Charlie
Quick setup, professional templates and flexible rewards make this a great value referral app. Analytics could be stronger and mobile interface needs work, but the ROI is excellent for small/mid-sized businesses without development resources. Jessa was super helpful!
Hi there! Dwight here, I'm the Sr. Customer Success Manager here at ReferralCandy. We would like to thank you for your 4-star review! We're happy to hear that you've had a positive experience with ReferralCandy. If there's anything we can do to improve your experience or make things even smoother for you, we'd love to help. Whether it's optimizing your referral program, answering any questions, or providing additional support, we're here for you. Let us know how we can make your experience a perfect one! :)
Thank you Lariza for helping us set up our referral program exactly the way we want! Great communication with attention to detail, and lots of customisable options to best elevate our subscription service. Excited to see how the referral program grows. Cheers!
You are very welcome, and thanks as well for such a wonderful feedback. We really appreciate it.
- Riz