Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,481)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

January 31, 2024

Lorraine was very helpful in fixing an issue I have with the app. Great app, great service from the team!

Re Pillow Co.
Hong Kong SAR
14 days using the app
ReferralCandy replied February 6, 2024

You were also great and patient. Thank you so much for your time and for writing a review.
- Lorraine

January 28, 2024

Customer service is outstanding and I received kind support. Will use the plan then.

Diane von Furstenberg HongKong
Hong Kong SAR
3 months using the app
ReferralCandy replied February 6, 2024

Glad to know you will continue with our referral campaign. Thank you so much and reach out anytime. :)
- Cris

January 8, 2024

They have such a great support team! Irene was quick to solve my problem, in a very friendly but a professional manner! I would happily deal with her again :)

POSSIM Supplement
Japan
About 2 months using the app
ReferralCandy replied January 16, 2024

I also look forward to hearing from you soon and help you with anything about your referral program! Thank you again for this review.
- Irene

November 21, 2023

Their customer service Ines is a very gentle and excellent good people, she helped me a lot, not only patiently reply to me but also very attentive to help me solve the problem, I really like her!

coofandy
Hong Kong SAR
3 months using the app
ReferralCandy replied November 27, 2023

Thank you so much and it was a pleasure to have assisted you today. :)
- Ines

November 14, 2023

A big thank you to Ines, who answered all my questions quickly and clearly! Now all I have to do is launch my campaign!

Odin's Hall
United States
About 2 hours using the app
ReferralCandy replied November 16, 2023

You are very welcome, and thanks again for this feedback. We're hoping for the best on your referral campaign.
- Ines

November 2, 2023

Thank you so much Jon! I had a very productive conversation with you about the Referral Candy integration in Klaviyo. The customer service is highly recommended :)

buttz.de
Germany
2 months using the app
ReferralCandy replied November 13, 2023

You are most welcome, and thanks as well for giving such a nice feedback on our services. :)
- Jon

October 31, 2023

We had some issues with your purchases that appeared as non referrals and Irene, our dedicated account manager, not only solved the problem but taught us how to take care of the problem if the future if it arises again. All of it with patience and in a kindly and efficiently manner. Thank you!

PUKAS SURF SHOP
Spain
Almost 3 years using the app
ReferralCandy replied November 13, 2023

It was a pleasure assisting you with your concerns. Talk to you soon. :)
- Irene

October 30, 2023

Great customer support by Lorraine - 10 out of 10.

prio.one
Ireland
2 months using the app
ReferralCandy replied November 1, 2023

You were such a delight to talk to as well. Thank you so much again for this review.
- Lorraine

October 26, 2023

Great app. Their customer support is fast and attentive.

Cases Papaya
Brazil
21 days using the app
ReferralCandy replied October 30, 2023

You were awesome too! Thank you so much again for this review. :)
- Jon

June 17, 2021

英語ですがセットアップも簡単にすることができます。紹介プログラムを手軽に始めるには良いアプリだと思います。サポートも迅速にチャット対応してくれてすぐにわからない点を解決してくれたので本当に助かりました。

飯坂冨士商店
Japan
11 days using the app
ReferralCandy replied June 21, 2021

よろしくお願いします。何か必要な場合はいつでもご連絡ください。 - Caye