Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,479)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

April 19, 2024

Amazing help from Katherine to settled up our first campaign. Great service, I do recommend!

Upway United States
United States
About 1 year using the app
ReferralCandy replied April 22, 2024

That's awesome! Thank you so much for your time today and for providing this nice feedback. :)
- Katherine

April 18, 2024

The app seems to be perfectly good for us, with a lot of options. Also, Katherine helped me a lot, and I got the answers for my questions pretty fast!

Cseles, a felnőtt szörp
Hungary
About 2 hours using the app
ReferralCandy replied April 22, 2024

We're so glad to know that we are the perfect fit for your store. Thanks again for this review, I really appreciate it. :)
- Katherine

April 17, 2024

Easy to use and the support staff are super helpful, I contacted Jessa today and she was back to me within 2 minutes with a solution to my problem!

All About Kombucha
Ireland
9 days using the app
ReferralCandy replied April 19, 2024

Thank you so much for your kind feedback! We're thrilled to hear that you found our platform easy to use. We're dedicated to ensuring our users have a smooth experience, so it's great to know that we could assist you quickly. :)
- Jessa

April 3, 2024

Great app, nothing exists like it. Katherine was very helpful in sorting out the issues we came across. Thank you

Naturally Collagen UK
United Kingdom
3 months using the app
ReferralCandy replied April 12, 2024

It's what we do best! :) Again, thanks for this great feedback.
- Katherine

March 29, 2024

Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out

Aerate Utah
United States
10 days using the app
ReferralCandy replied April 12, 2024

Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :)
- Katherine

March 27, 2024

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

The Butcher Shoppe
Canada
Almost 3 years using the app
ReferralCandy replied March 29, 2024

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa

March 19, 2024

The app is super easy to setup, implement and debug - would recommend to anyone!

JC was also super attentive for when I needed some help!

Step One UK
United Kingdom
14 days using the app
ReferralCandy replied March 22, 2024

Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :)
- JC

March 13, 2024

the application is very good and great. The help service is clear and precise in its responses. Thanks JC :)

Ciclópolis
Mexico
3 days using the app
ReferralCandy replied March 15, 2024

Thank you for your kind words. We're thrilled to hear that you're enjoying our application and finding our help service helpful. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again. :)
- JC

March 11, 2024

Many questions are answered and JC answers most questions. We are thankful for all your help. But some are still under investigation with uncertain results. Hope the app can be better and better for use in the future.

Moonkie
Hong Kong SAR
24 days using the app
ReferralCandy replied March 13, 2024

Thank you so much as well for your patience on the concerns we have fixed together. :)
- JC

March 6, 2024

Riz was absolutely fantastic! She solved my issue quickly and efficiently. It was a little complicated, and she unraveled the mystery for me and made sure I understood what happened and why it happened. I was very impressed with the level of top notch customer service and the speed with which my question was answered. Thank you Riz!

Gigawatt Coffee Roasters
United States
4 months using the app
ReferralCandy replied March 8, 2024

You were also a delight to talk to, and I had fun assisting you with your concerns. Thank you so much! :)
- Riz