Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,479)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

October 24, 2023

The support agent, Cris, is very friendly and helpful. The app is also cool. Thank you Referral Candy!

Martie
United States
About 1 month using the app
ReferralCandy replied October 27, 2023

It was a pleasure assisting you with your concerns. Thanks so much again for this review!
- Cris

October 23, 2023

Thanks for all the help JC! JC was super helpful in resolving a problem we had and review our settings to make sure things were setup ok. Great service!

Brain and Brawn Sydney
Australia
5 days using the app
ReferralCandy replied October 27, 2023

We really apprecite this feedback from you. Thank you so much and please reach out anytime you need assistance. :)
- JC

October 26, 2023

Referral Candy is very sophisticated, yet very easy to set up and use it. Also, Lorraine was very helpful from the support side.

We also had the please of being assisted by Jessa, who was very responsive and quick to find a solution to our needs. Great support!

Seal Skin Covers
United States
7 days using the app
ReferralCandy replied October 30, 2023

Thank you for writing this amazing review! We're just here anytime you need our help. :)
- Lorraine and Jessa

October 11, 2023

Jon was super helpful with the setup of our referral campaign. He had great patience and answered all our questions.

Ozark Compost & Swap
United States
8 days using the app
ReferralCandy replied October 23, 2023

Thanks as well for your patience and it was a pleasure helping you out.
- Jon

October 4, 2023

Great service! Innah knew exactly what we needed help with!

Escents
United States
7 months using the app
ReferralCandy replied October 23, 2023

Awesome! Thank you so much for writing this review. Let us know anytime you need help.
- Innah

September 26, 2023

Great customer referral app and customer service by Innah! She answered all of our questions very quickly and was a ton of help. We highly recommend Referral Candy. Their platform is easy to use and gives all the flexibility that we need to launch our program!

TreSkin
United States
13 days using the app
ReferralCandy replied October 4, 2023

We're happy to know that our referral program is a great help to your store which is our ultimate goal for all our merchants. Thank you so much again for writing this amazing feedback. :)
- Innah

September 13, 2023

Lorraine was great just now with customer service. Their online chat help is great!

Parrot Paddles
United States
6 days using the app
ReferralCandy replied September 15, 2023

You are awesome! Thanks as well for this feedback. :)
- Lorraine

September 13, 2023

Thank you Jessa and Lorraine for the assistance. They gave me immediate resolution to my concerns.

Silk On Me
Netherlands
14 days using the app
ReferralCandy replied September 14, 2023

You are most welcome, and thanks as well for this feedback. :) We really appreciate it!
- Lorraine and Jessa

September 9, 2023

Lorraine from the support and the technical team has been very helpful in setting things up for me. I required a special setup and that got handled quickly.

The Minimalist Wardrobe
Finland
19 days using the app
ReferralCandy replied September 14, 2023

We're very happy to have assisted you launch your referral campaign. Please reach out anytime you need help. :)
- Lorraine

August 15, 2023

Referral Candy is amazing! It's super user-friendly and has everything you need, and the support team is amazing. Innah is always available to help, and she is fantastic.

Xebec
United States
7 months using the app
ReferralCandy replied August 17, 2023

Thank you so much for this review. I'm always an email/chat away whenever you need help. :)
- Innah