Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,480)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

March 13, 2020

Tippy was extremely helpful in walking me through the process. Referral Candy's customer service is top-shelf.

BioRepublic SkinCare | The Best Sheet Masks
United States
About 1 year using the app
April 29, 2020

Really great app. Installed today and super easy to use. Had great support from Derek and all integrated easily

Bubble T Cosmetics
United Kingdom
About 3 hours using the app
September 18, 2020

Benz is very knowledgeable, helpful, friendly & responsive. Highly recommended to use this App, Referral Candy.

Amazeam Mattress Sdn. Bhd. (201701047128)
Malaysia
About 1 month using the app
October 26, 2020

Strategy adjustment only. Thank you all so much for assisting. Very efficient support team and friendly staffs.

RELX-Canada
United Kingdom
7 months using the app
September 24, 2021

The team is very helpful and responsive when called upon, they have great customer service. Jelson was awesome!

Garden Street Gin Club
Australia
7 months using the app
ReferralCandy replied September 24, 2021

Thanks for your kind review! I'll be sure to let Jelson know! - Tom

January 19, 2022

Great customer service from Val. Just started with the app and looking forward to seeing how it improves sales!

Lykke Kaffegårdar
Sweden
2 days using the app
ReferralCandy replied January 23, 2022

Thanks so much! Glad I could help. — Val

September 5, 2022

App wont complete the account set-up process upon installation - just gets stuck on the Referral Candy website.

St Frock
Australia
25 minutes using the app
ReferralCandy replied September 6, 2022

Hi there. Apologies if you're having a hard time completing the signup process. We saw the message you sent our team earlier and one of our success managers is reaching out to you to help quickly get this sorted. Thank you!

UPDATE:
Hi again, we’ve been trying to reach you. We’ve figured out what happened and the fix is fairly simple to implement (instructions also sent via email). Just let us know as soon as you are ready and we’ll help get everything setup.

March 20, 2023

Great app and amazing support from JC and Jelson to help me get the most out of it and answer all my questions.

Bionic Book Subscription
Australia
Over 1 year using the app
ReferralCandy replied March 22, 2023

It was our pleasure to have assisted you with your concerns. Thank you for this review. :)
- JC and Jelson

April 13, 2023

Jon is always helpful and prompt with his replies.

Art 'N Glow
United States
Almost 7 years using the app
ReferralCandy replied April 13, 2023

I appreciate the review! Just hit me up whenever you have questions. I got you! - Jon

July 8, 2019

Hi,
Received great and prompt support from Tippy..Looking forward to using Referral Candy for our upcoming event

enfashop-hk-dev
Hong Kong SAR
4 days using the app