Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,480)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

August 1, 2021

The customer service is great! They did a great support for us to expand the referral service world wide. A huge thanks!

Atmoph Store
Japan
Almost 2 years using the app
ReferralCandy replied August 4, 2021

Thank you for your review! We're happy to see that you're able to expand your Referral Service worldwide. - Adam T.

August 10, 2021

Great customer support - Katherine was very quick and helpful in resolving my issue:) The app is relatively easy to use!

skoah
Canada
About 2 months using the app
ReferralCandy replied August 11, 2021

Thanks so much! Glad I could help. — Katherine

January 31, 2022

So far so good. Help desk is amazing (and basically in my timezone AWST). Easy to install and very supportive help desk.

Lanolin Beauty International
Australia
8 days using the app
ReferralCandy replied February 1, 2022

Thank you for the kind words. I'll be sure to let JC know! - Tom

March 20, 2022

Mardie was amazing! She helped me so much. We had almost three hours together. She assited me with everything. Thank you

NOURISHED3
Germany
2 days using the app
ReferralCandy replied March 21, 2022

Pleasure is mine. :)
Thank you for writing a review. - Mardie

October 13, 2022

Support is amazing, thank you Jessa for being understanding and clear with the information. Cant wait to try the program

ellaz
Mexico
2 months using the app
ReferralCandy replied October 26, 2022

Happy to know that you like our services! Looking forward to an awesome performance of your referral program. -Jessa

June 21, 2023

Very easy to setup and JC was very helpful with recommendations to get things setup up properly based upon our use case.

NeoCharge
United States
5 days using the app
ReferralCandy replied June 22, 2023

Thanks for this great feedback! We're super excited to see how your customers would benefit from your referral program.
- JC

October 24, 2018

Karen was great! Very quick in her response. We found the issue and figured out what happened so it doesn't happen again.

Skin Nation
United States
Over 1 year using the app
February 5, 2020

Always great support from Derek. We have a complex implementation and he helped quite a bit with installation. Thank you!

Mosaic
United States
About 3 hours using the app
March 30, 2020

I am just starting with the app - the service via chat and specifically Karen was hugely helpful and proactive. Thank you

BRABAR
United States
About 2 hours using the app
June 25, 2020

Dwight just gave outstanding support in getting us launched with this app. Now looking forward to get our sales boosted.

Wolf Project
Switzerland
4 months using the app