Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,481)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

September 15, 2020

Great customer support by Derek. We had issues with translating parts of the theme, however could set up a call with Derek who helped us right away.

HolyHealth
Germany
About 6 hours using the app
July 30, 2021

It does a great job! The interface isn't always the most intuitive because the labelling isn't clear. But the customer service is prompt and helpful!

Nashid Chroma Art and Apparel
Canada
21 days using the app
ReferralCandy replied July 30, 2021

Thank you for your review. Let us know if you need help with the interface! - Caye

August 24, 2021

Excellent customer support. They swiftly helped me setting up and customizing the application to my webshop. I would really recommend referral candy.

Our Icons
Netherlands
6 days using the app
ReferralCandy replied August 24, 2021

Thank you for five stars! Reach out any time! - Jon

October 22, 2021

helpful customer service, decent app. I don't want to write 100 characters but if I don't write this review they will ask me again to write a review.

O'Douds
United States
About 5 years using the app
ReferralCandy replied October 25, 2021

We're glad Jon was able to help! - Tom

February 17, 2022

Katherine was incredibly helpful in getting everything off the ground for me and answering all my stupid questions. Very good and responsive support!

Butter & Crust
United Kingdom
9 days using the app
ReferralCandy replied February 17, 2022

Hey, no question is ever stupid! 😉 We always welcome curious minds! Thanks for the review! - Katherine

July 6, 2022

Very happy so far. The team has been super responsive and helped out every time I reached out. I'm not working on my program to start seeing results!

Bluelow
Spain
3 months using the app
ReferralCandy replied July 12, 2022

It is our pleasure to have assisted you with your concerns, and as always, we are one chat or email away anytime you need help.
- Jon

October 21, 2019

Works great, we get so many referral sales from it and it's all automated so we don't have to do much at all! Super happy and they have good support!

TushBaby
United States
12 months using the app
July 29, 2020

Derek was so helpful in getting us started! We look forward to getting this set up with our Klaviyo integration. Great, flexible and customizable app!

KENT | super natural basics
United States
13 days using the app
January 21, 2022

JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks

Pacer Virtual Challenges
United States
12 months using the app
ReferralCandy replied January 23, 2022

Thank you for five stars! Reach out any time! - JC

March 21, 2018

I worked with Tippy. He was super lit and helped me understand the ins and outs of Referral Candy. I'm stoked to start using it with my customer base.

Butterlordz
United States
About 20 hours using the app