Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,481)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

May 31, 2018

The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with

Fidobiotics
United States
4 months using the app
December 27, 2019

Thanks to Derek I have a functioning referral program! He provided step by step instructions via a screenshare and that was exactly what I needed!

You rock!

The Finer Things 1920
United States
15 days using the app
January 28, 2020

we're just getting started, but evaluated a bunch of apps in terms of both price and bang for the buck and this one won out. oh, and Benz is a star! Cheers

Bloomist
United States
2 months using the app
January 4, 2021

Karen was super helpful in getting me set up. Excited to see use referral candy going forward. She turned what would've been a negative review into a 5 star.

Cheeky
United States
Over 1 year using the app
March 29, 2021

Awesome support from Jon! Knowledgeable and great help always.. very patient and professional in understanding and solving my queries.. keep up the good job!

Turmeron USA
United States
7 days using the app
January 18, 2022

Support has been amazing - super quick & responsive & Katherine has been so so helpful making it super easy to get it all live and running. Would recommend!

BINIBAMBA
United Kingdom
About 1 month using the app
ReferralCandy replied January 18, 2022

Thanks for the feedback! Reach out any time! - Katherine

July 28, 2022

Onboarding session with Cris Lopez Cris was very helpful and throughout. I now feel more confident managing Refferal Candy for my organisation. Thanks Cris!

Mermade Hair™
Australia
About 2 months using the app
ReferralCandy replied August 1, 2022

Aww, that's great to hear! I'm glad I was able to help! - Cris

February 3, 2023

Good fraud detection system, and does a very good job of encouraging customers to sign up for additional referral discounts. Have not had any issues with it.

8dio.com
United States
8 months using the app
ReferralCandy replied February 6, 2023

We are so happy that ReferralCandy is working great for you! And thank you for this review by the way. :)
- Cris

Edited June 14, 2019

Lorraine Garcia helped answer my questions as I figured out how to use the app for the first time. Excellent support! Super quick, patient, and knowledgable.

Wynwood Dog Food Co.
United States
About 23 hours using the app
April 19, 2023

The app has some quirks and user interface issues that caused me to reach out to support, but Katherine was able to help me diagnose and resolve the problems.

Barista Underground
United States
20 days using the app
ReferralCandy replied April 27, 2023

It was a pleasure assisting you with your concerns, and thank you for this review. :)
- Katherine