Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and intuitive, even for first‑time app merchants. It’s praised for running referral and affiliate programs in one place, boosting sales and repeat purchases. Merchants like the robust features, Shopify and Klaviyo integrations, customization options, and accurate tracking. Performance is reliable once configured. Support is frequently described as exceptional, with fast, patient help for setup, customization, and troubleshooting.

August 2, 2018

We had a great experience getting help from Tippy to get our account set up. We haven't activated the account yet, but would highly recommend just based on the customer service!

Crutchcards
United States
About 1 month using the app
July 17, 2019

I used this app to attract new customers through the referral programme. The customer support was great. Tomas K was patient and very helpfull with all my questions. Great job.

LARSEN & ERIKSEN
Denmark
About 1 month using the app
August 31, 2019

We've been using Referral Candy for over a year and couldn't be happier. Karen is the best account rep and always willing to help us solve any issues by going above and beyond!

Blume
United States
About 1 year using the app
April 22, 2021

Dwight Salagsa on the live chat was super helpful and he helped me in very single problem that I encountered. Thanks again for the help in the last few weeks in getting set up!

E-Optician by Objectt Optik Co. Ltd.
Hong Kong SAR
About 1 month using the app
ReferralCandy replied April 23, 2021

Thank you for the five stars! Reach out any time! - Dwight.

June 4, 2020

Derek has been really helpful with getting us set up on Wildgrain! I've really appreciated how he's taken the time to explain everything thoroughly and get on screen share calls.

Wildgrain
United States
3 days using the app
May 5, 2021

The support that I have received from Derek and the rest of the team has been great. I have seen this app generate sales for us, and I plan on continuing to use it in the future.

Devon + Lang
Canada
6 months using the app
ReferralCandy replied May 6, 2021

Thank you for your kind words. Derek will be delighted to hear it! - Bryan B.

February 13, 2023

This review is for customer service:

I chatted with Ines from support. She was very helpful and patient. She quickly responded to my messages and gave detailed support. Awesome.

Reflect
United States
About 1 hour using the app
ReferralCandy replied February 14, 2023

Thank you for the review! I appreciate it! - Ines

November 3, 2016

Fantastic customer service from Bryan and the support team at Referral Candy. Great Shopify App that allows our customers to be rewarded for referring friends.

David
See.Sense

Seesense Cc
United Kingdom
3 days using the app
March 4, 2021

Brilliant customer service from JC, he was proactive, responded to queries efficiently and I feel we will now get the best out of what Referral Candy has to offer. Many thanks JC!

byRuby
United Kingdom
Almost 2 years using the app
April 8, 2021

I received 10/10 support from Benz Jalali! She had answers to all my questions and helped me with the setup. Excited to get started on using the product to see if it works for us.

Ninepine AB
Sweden
4 days using the app