Releasit COD Form & Upsells
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Reviews (2,455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is essential for COD and dropshipping, making order management much easier and boosting conversions and average order value with upsells, downsells, and quantity offers. They find the form easy to set up, highly customizable without coding, and often better than standard checkout. Integrations like Google Sheets and tracking tools are valued, and support is frequently described as fast, premium, and extremely helpful.
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respuesta muy rapida y efeiciente
super excelenteeee
responden super rapido, brindan informacion precisa y concisa para resolver problemas ..... muchas gracias
very responsivea and helpful.
Les recomiendo Angelica como asesora, en verdad brinda un servicio al cliente eficiente. Ojala el resto de la tienda aprendieran de ella
Perfect working and very good support team
Thank you khushbu mam for your help
Hello there,
My name is Mehmed, and I’m the Tech Support Lead at Releasit.
First of all, I’m truly sorry for the experience you had. I completely understand how frustrating it can be when your balance doesn’t update as expected, especially when it affects your store operations.
I’d like to briefly explain why this sometimes happens. In some cases, the app’s frontend does not properly communicate the payment confirmation to the system. When that occurs, the top-up may not immediately appear in the application balance even though the payment was completed.
When this situation is reported, our support team escalates the case to our finance department to verify the payment. Once the payment is confirmed, we manually update the balance from our backend.
This process can occasionally take a couple of hours, but in most cases we are able to resolve it much sooner.
We completely understand that any inconvenience can impact your store’s performance, and we truly appreciate your patience while we resolve situations like this.
If you need any additional information or assistance with the app, please feel free to reach out through our support chat widget or by email at releasit@support.com. I’ll be more than happy to help.
Kind regards,
Mehmed
Tech Support Lead
Releasit
The customer service in this app is subpar, specifically "Angelica." I waited in the chat for over an hour just to get a response, and she was not helpful at all. Instead of finding a solution, she clearly tried to brush me off. Even though I provided examples of other stores using the exact same app features, she insisted it wasn't possible or being used. It’s frustrating to be told something doesn't exist when I can see it working elsewhere. A very dismissive and unprofessional experience.
ME ENCANTAAAA!!!
Es genial.
Muito bom!!
Great experience with the Relizit app! I had a problem and their support team helped me solve it very quickly. They are always responsive, professional, and ready to help at any time. Really appreciate their support. I highly recommend this app!
