Releasit COD Form & Upsells
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Reviews (2,459)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is essential for COD and dropshipping, making order management much easier and boosting conversions and average order value with upsells, downsells, and quantity offers. They find the form easy to set up, highly customizable without coding, and often better than standard checkout. Integrations like Google Sheets and tracking tools are valued, and support is frequently described as fast, premium, and extremely helpful.
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It impressed me the most was the support team that helped me with all the modifications I needed, even though I was on the free plan. Thank you!
Amazing customer service - muuuy rápidos y amables a la hora de ayudar.
their customer service is great and form is very helpful in customising the checkout experience.
Great app,its help a lot, and great & friendly customers support, fast problem solving.
Releasit es increible! Me ha servido demasiado además la atención al cliente es rápida y 24 horas
As always, Release It team is on top of the mission. You say-they fix. as simple as that!
Everything you would want in a COD form app. Customer service is quick and efficient. Highly recommend!
So an embarrassing experience with the support every time.
So a buggy app and every time something doesn't work properly. I paid a lot of money on the trash with these guys...
Hello there,
My name is Mehmed, and I’m the Tech Support App Lead at Releasit.
First of all, I want to sincerely apologize for the experience you’ve had with our support and with the app itself. I understand how disappointing and frustrating it must feel to encounter repeated issues, especially after investing both time and money into a solution you expect to work reliably. I am truly sorry that we have not met your expectations.
What you described is definitely not the experience we want any of our merchants to go through, and I fully understand why you would feel upset. Your feedback is extremely important for us, and I genuinely appreciate you taking the time to share it, even if the experience was negative — it helps us understand where we need to improve.
If possible, I would like to take a closer look at the specific issues you faced so we can address them properly and ensure they don’t happen again. Our goal is always to resolve problems as quickly as possible and to offer clear, helpful support at every step.
Whenever you’re ready, please reach out through email or our chat support system, and I will personally make sure your case is reviewed thoroughly and handled with priority.
Once again, I’m very sorry for the frustration this has caused you, and I truly appreciate your honesty. We are here to help, and we are committed to improving your experience.
Kind regards,
Mehmed
Tech Support App Lead
Releasit
Excellent app is easy to use and configure, and the support is premium.
I truly recommend it!
very professional service with fast responses
