Report Pundit: Custom Reports

Very happy with the addition to shopify report. What I needed was a very basic lists of sold items per order and shopify does not provide this option (basically an option to download customer invoice data as csv).
Pundit basic reports also not provides this option. But they were very supportive directly after installation of the app - talking with their support in chat - to create this as a custom report and make it available. Very happy with the flexibility, speed and result.

The app itself is quite good - much more feature rich than Shopify's native reporting. The included support however is FANTASTIC - they are super fast and responsive at helping build your dream reports with much more detail and functionality than I could figure out on my own for some rather complex goals. Very happy to be subscribed to them.

These reports are a must for tax season. Standard Shopify reports exclude important information like processing fees, Shopify buries that info in the Finance Payout reports its not info you can find in the regular reports. Report Pundit can put all the info you need into one report. Customer service is top notch. I reached out with a question and not only did I get a quick response Report Pundit built me a custom report will all the info I need to hand over to the accountant! Every business owner needs this program.

Been using this for a few months now and have no complaints none whatsoever.
The reports that I needed were not in the library. I needed specific fields like comments or tags in order to be able to find the matching order in our various Gateway's.
Each time they responded super quickly and were able to supply exactly what I needed which made my work much more faster and efficient. Now, instead of spending hours in trying to match orders based on dates or amounts, I just run my specially made report and have everything I need to reconcile my payments.
They were even able to format some information and remove extra digits that were creating issues when matching in excel.
Really happy with the service.
I recommend 100%

As a non-profit organization, it's important that we balance to the penny (or as close as possible) every month. Report Pundit gives us all the tools we need to complete our monthly reconciliation with ease, like differentiating between taxed and untaxed transactions, payments fees based on transaction date, and more. Reconciling our eCommerce operation has become a breeze, and we have gotten back hours of time we would have otherwise spent parsing through raw data.

Recently, I noticed there was an issue with one of my go-to reports. Within minutes, a support representative investigated my issue, developed a custom report, and had me on my way with the issue resolved. All-in-all, we couldn't recommend Report Pundit more for our non-profit counterparts and anyone who is extra persnickety about their bookkeeping!

Has a great range of out-of-the-box reports, and your ability to customize/build your own is great!

The best part is if there isn't a way to create a specific report you want, their live chat support are incredibly responsive and helpful and will completely custom build columns and data sources to create the exact report you need.

Customer service for this app is incredible. If you need a specific report and you know that data is somewhere, anywhere in Shopify, just tell them via email or chat at anytime and they will get it resolved. Links up to Paypal, and makes bookkeeping so much easier, but can be used to create any other type of report too. I found 3 reports that I liked and needed, but didn't want to flip between them, so I simply asked if they could combine some fields and they did... in minutes! Highly recommend!

Really love this app. Pricing is fair. Customer service is amazing! This gave us the ability to do much better sales reporting since we can use fulfilled date. Shopify does not have fulfilled date in any of its reporting.

The app works well overall and can be very powerful once properly set up. The team eventually solved the issue I had and fixed the custom report for my invoicing needs.

However, their workflow remains risky. Whenever you ask for a change or adjustment, they often make edits directly on your existing reports without first creating a copy — which has caused several major problems for me over time, even blocking my accounting workflow for days.

Email schedules sometimes don’t arrive, and there are occasional synchronization issues with the data. Despite their claims, I honestly believe their servers are sometimes unstable or lower in quality than expected.

The support team is responsive, but they seriously need to improve their internal processes and double-check changes before applying them, especially for users who rely on the app for financial and invoicing reports.

Report Pundit makes up for what Shopify is lacking in reporting. There is an incredible library of pre-built reports, making it an incredible value. On top of that, the customer service in exceptional! Any time there is an additional report I need help creating, I send a quick chat, answer any questions their team has, and I have a custom report in less than 24 hours. Cannot reccomend enough!