Report Toaster: Custom Reports
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Reviews (220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app provides detailed, reliable data beyond Shopify’s native analytics, especially for tax, accounting, inventory, and multi‑store reporting. They highlight powerful custom reports, calculated fields, flexible filters, and scheduled emails that replace manual Excel work. Support is described as outstanding and proactive, often building complex custom and API‑based reports quickly. Many call it a must‑have, citing strong value and an accurate built‑in AI assistant.
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Great app. Very helpful for tracking and analyzing data. The interface is clean and easy to use, and it saves a lot of time when working with reports. Everything works smoothly. Highly recommended.
Appreciate the great review, happy we could assist!
Support was awesome when I needed help. I appreciate the fast response to my questions and problems. Thank you!
Thank you for the great review! :)
Report Toaster has been a brilliant addition for us. It's incredibly useful for pulling exactly the reports we need, with the flexibility to customise them properly (not just “close enough”). The in-built customisation options are excellent, and the customer service is 5*; George has always gone out of his way to tailor the app to our specific requirements.
Appreciate the kind review and glad we could get you everything you needed setup for your store. Happy to be of help :)
I downloaded Report Toaster and asked them for a report based on salesperson and fulfillment date so I could pay my staff accurately. They said I'd need a paid membership, but they could get it to me if I signed up. So I did. Report Toaster support then set up the report for me and assured me it was accurate. I ran a few payrolls and ran into accuracy issues that were called out by my staff immediately. Dates not matching, orders not being attached to salespeople, etc. I take my staff not getting paid accurately very seriously so after finding these issues and sending examples to Report Toaster support, the Director of Customer Success, George accused my email communication of being impolite and cancelled my account. It seems sending them evidence of their reporting issues is "impolite".
James, this is Sam one of the founders of Report Toaster. George was acting under my direction when he notified you that we felt it best not to work with you any longer.
We take pride in our customer service, as you can tell by all of our five-star reviews. We also take the accuracy of data very seriously, which is why Shopify sends merchants to us with difficult reporting issues.
We provided you reports based on the requirements you provided. We are really good at suggesting adjustments to the reports, but ultimately you know your business better than us. When you asked about what you deemed to be inaccuracies, we provide clear, concise and most importantly, polite replies.
Your last 3 tickets became more accusatory and hostile in nature. First accusing is of overcharging you, which was actually a Shopify charge. Then accusing us of creating incorrect payroll, which we pointed out was correct based on the fulfillment dates. In neither of these cases did you reply to our solutions with an acknowledgement. Your last ticket regarding your attributed staff was also resolved quickly and accurately, suggesting a small adjustment to the report. Instead of acknowledging, you again became accusatory and used all caps - which is considered yelling.
Our response was to again explain how the report could be modified to your requirements and then included the following:
"Reviewing your last few tickets here, we've decided that the best step moving forward here would be to issue a full refund for your Report Toaster account and discontinue service.
The app has already been uninstalled, and the refund has been issued in Shopify. It will likely take a few days before you see this reflected on your next Shopify bill.
Our number one goal here at Report Toaster has been to work with our users, and we have always aimed to show them the same politeness and respect that they have shown us. Given your most recent responses to myself and the Report Toaster team, we think it is best that we each go our separate ways. We wish you all the best in finding a solution that suits your needs."
We have serviced thousands of customers in our 6 years in the App Store and this is the first time we have ever been in a position to deny a customer service. We don't do this without a lot of contemplation, as we know it risks a bad review, which affects us greatly. But just because Shopify has created a situation where merchants can hold this over our head, doesn't mean we deserve to be bullied by someone like yourself. We wish you the best of luck and hope that you find a better match in reporting apps.
Report Toaster is one of my most reliable go-to tools. It empowers us to leverage our data in unlimited ways. The team behind the app is responsive and eager to help, so I highly recommend it to anyone invested in taking their ecommerce to the next level.
Really appreciate the great review, glad we could be of such help to your store :)
A must-have reporting tool for serious Shopify businesses
Report Toaster has been an absolute game-changer compared to Shopify’s native reporting, especially when it comes to compliance and financial clarity. Shopify’s built-in reports are fine at a surface level, but they fall short the moment you need real detail—particularly for interstate commerce, tax reporting, and separating gift card activity.
Report Toaster allows me to pull exactly the data I need, the way I need it, without having to export multiple reports and manually manipulate spreadsheets. The ability to clearly separate **gift card sales vs. redemptions** alone is invaluable, both for accurate revenue tracking and for working cleanly with accounting and tax records.
Where this tool truly shines is that I can easily break down sales by state, track taxable vs. non-taxable sales, and generate reports that actually make sense for filing and reconciliation. This level of transparency is something Shopify’s native reports simply don’t provide without significant workarounds.
The customization, filters, and scheduling options save an incredible amount of time and reduce errors—especially important when dealing with compliance and audits. If you run a multi-state business, sell gift cards, or need reporting that goes beyond “basic,” Report Toaster is not optional—it’s essential.
Highly recommended for any Shopify merchant who wants confidence, accuracy, and control over their numbers.
Thank you for your in-depth and kind review, we really appreciate it! Glad we could get you all the reports you need and help you tackle those tougher challenges :)
I have changed to Report Pundit. I could not get the numbers to consistently match with Shopify actual. I will miss the AI functionality, however Report pundit human assistant has been excellent. Just some feedback. Thanks
After being wildly disappointed with Shopify's reporting capabilities, I decided to look for an app we could use to support our needs. Not only are Report Toaster's reports very user friendly, but the customer service is really where you get your money's worth. I am a person who has many questions, and I want to ensure I get the report exactly right before I send it to our team - every time I email, George responds within a half hour at most, and has never not been able to help me. Highly recommend!
Really glad we could help you out, appreciate the kind review! :)
Fantastic support. Quick response and assistance with custom reports. Easy for the entire team to use. We have used many different reporting apps in the past and I would recommend Report Toaster over all of the others.
Thank you for the kind review, really glad this has worked out well for you and the team :)
FANTASTIC. You can (soon) do LOCKED curated reports with links that google won't be scraped for outside access users to see store info that is updating but won't allow them to access all your records.
I have to add the support is fantastic and I requested this feature, by the time I contacted them again they were about a week away from rolling it out. Yes they listen to customer, they respond quickly, and for my issue although they didn't have a tested update out, they offered to custom help me with my issue. YMMV but if they can help you, they will, and quickly. 10/10 enjoy paying for this app, well worth it.
Appreciate the review Cyelee! Yes, read-only shared links are indeed a new feature of our app that allow users to share a direct link to a report that can't be edited (e.g. any filters or columns are locked), making it safe for external sharing.
This feature is now available for all our users, so glad you like it!
