AI Request a Quote, Hide Price
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Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for B2B, bulk, and custom orders that need manual pricing or consultation. They use it to hide prices or show “Request a quote” and “Call for price,” then convert quote requests into draft orders, often via WhatsApp. Setup is quick, customization options are flexible, performance is reliable, and support is frequently praised as fast, patient, and willing to implement tailored changes.
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The girl who helped me was super nice and guided me through every step. Unfortunately, since I don't have a company email address yet, I couldn't properly test the email notifications, but otherwise it's the best option for anyone who wants to get started.
Thank you for your feedback! 😊
We’re really glad to hear you found the support helpful and were guided step by step 🙌💬 It’s great to know the setup experience felt smooth overall.
Regarding the email notifications, that limitation is likely due to not having a verified business email yet. Once you have access to a company email, you should be able to fully test and validate the notification flow properly. If you need, our team can also help you simulate or configure a test environment so you can check everything in advance.
If you’d like help with that or run into anything else, we’re always here to support you 🚀
Jay was incredibly patient and helpful. He walked me through multiple issues on my Shopify store, from hiding prices to custom CSS styling to fixing display issues. No matter how many back-and-forth rounds it took, he stayed with me until everything was resolved. Highly recommend. Five stars.
Thank you so much for your wonderful feedback! 😊
We’re really glad to hear that Jay was able to support you patiently and thoroughly while working through the issues on your Shopify store 🙌💬 From hiding prices to custom CSS and display fixes, it’s great to know everything was resolved to your satisfaction.
We’ll definitely share your kind words and “five stars” with Jay—it will mean a lot to him 🚀
If you ever need any further help or adjustments, we’re always here for you.
Very nice!
Thank you 😊
We really appreciate your feedback! If you ever need any help or have questions, we’re always here for you 🚀
Used this for my store. Very bad experience. The system didn't show my logo or branding on emails to customers. Slow reply time via Whatsapp and when allowing their team access to my store to fix the issue, I heard nothing back for 4 weeks. Furthermore, after configuring the emails correctly and setting everything up, I didn't receive notifications when a customer had requested a quote and nearly missed a large customer. Not a good experience.
Thank you so much for taking the time to share your experience with us. We’re really sorry to hear about the issues you faced — especially with the branding not appearing in customer emails, the slow WhatsApp response, and the delay after granting us store access. That definitely isn’t the level of service we aim to provide 😔.
We completely understand how important timely notifications and smooth communication are, especially when it comes to potential customers and sales. Missing a quote request is the last thing any merchant should worry about, and we truly apologize for the inconvenience caused 🙏.
Our team has already reviewed this internally, and we’re taking immediate steps to improve response times, communication, and the reliability of notifications so this doesn’t happen again. If you’re open to giving us another chance, we’d love the opportunity to personally assist you and make sure everything works perfectly for your store 💛.
Thanks again for your honest feedback — it genuinely helps us get better every day ✨
I’ve just started using the SB Request to Quote app from SetuBridge, and it’s already proving to be a valuable tool for our Shopify store. I ran into a small issue during the initial setup, but I reached out to the team and they resolved it quickly and professionally. Their support was responsive and helpful, and I’m really grateful for their assistance.
Looking forward to seeing how the app continues to perform, highly recommend both the app and the SetuBridge team!
Thank you so much for taking the time to share your wonderful feedback! 🌟 We’re delighted to hear that the SB Request to Quote app is already adding value to your Shopify store. It’s always our goal to make sure setup and usage are as smooth as possible, and we’re glad our support team could quickly resolve the initial issue you faced.
Your kind words about our team’s responsiveness and professionalism mean a lot to us 🙏. We’re committed to providing continuous improvements and reliable assistance so you can get the most out of the app.
We truly appreciate your recommendation and your trust in both our app and the SetuBridge team 💙. Looking forward to supporting your growth and success ahead — we’re always just a message away if you need anything! 🚀
They had great support team and quick response at the beginning but after a while, the customized app malfunctioned. Contacted them several time and in different way, never heard anything back.
Thank you so much for your kind words! 😊
We're thrilled to hear that you had a great experience with our support team and that we could respond quickly 💬⚡️
Your feedback means a lot to us and keeps us motivated to keep delivering the best service possible 🙌
If you ever need anything else, we're just a message away! 💼✨
This is precisely the solution we were looking for, and it did not disappoint. What's more, I really appreciate the fact that this developer offers Whatsapp support. I had a very basic question, reached out over Whatsapp, and they set me right within three minutes. Stellar support. Great app. You will not be disappointed.
Thank you so much for the amazing feedback! 😊
We're thrilled to hear that the app delivered exactly what you were looking for 🎯 and that our WhatsApp support was helpful and quick 🕒💬.
Our team is always here to make things smooth and simple for you 💪.
Really appreciate your kind words—your support means the world to us! 🌍✨
Thanks again, and happy selling! 🛍️🚀
The app is straight forward and easy to grasp. Support was excellent in making a couple of adjustments for us. The one area we are still working on (and is more related to an issue with us than the app) is getting notifications through a group gmail account.
Other than that, app is great.
Thank you so much for your kind words! 😊 We're thrilled to hear that you found the app straightforward and easy to use. It’s great to know our support team could assist with your adjustments quickly and efficiently 🙌.
Regarding the Gmail group notifications — totally understand! 💡 We're happy to help however we can on that front too. Don’t hesitate to reach out if you need any guidance 👨💻.
Thanks again for your support — we're glad you're enjoying the app! 🚀✨
That app works well. I wish there were more customization available, but I see there are frequent updates, so it'll just take some time. I do not like that there are no free trials (Reason for 4 stars) Other competitor apps do offer free trials; especially when deciding which to use, it's a lot easier to have a free trial to see if the app will work with your website, without having to pay for it and request a refund if you do not like it.
(At least when I first downloaded this app a few months ago, there was no option for free trials.)
The customer service office is based in Asia. Because of this, reaching out to support during normal business hours in the United States will be nighttime where they are, and vice versa, not a complaint, but something to keep in mind.
Support inquired about me leaving a review, and I told them I will; following that, I received 6+ emails requesting me to leave a quote and asking if I had received their emails. I understand that positive reviews help in sales, but 6 emails asking if I am receiving their other emails is a little extreme. I appreciate emails, but not that many.
If you are on the fence about downloading this app, I would recommend it. I would enjoy more customizations here and there, such as some items being "Call for quote" while others are "Add to Quote (Email)". Also, for the RFQ Visibility, there are only two options: All Products and Manual Product. Having a third option of "Select All Except..." would be helpful for stores with large inventories where a majority are RFQ with some being just "Add to Cart".
Thanks again for the recommendation and for sharing such a constructive review — it truly helps us improve.
We’re glad to hear the app is working well for you, and we appreciate your suggestions around RFQ visibility options. We’ve added them to our roadmap and look forward to enhancing flexibility in that area. We're also aware of the timezone difference and are actively working on expanding our support coverage for U.S. hours.
Regarding free trials, we’re happy to share that we’ve recently activated a free trial for new users based on feedback like yours — we hope this helps others evaluate the app more easily before committing.
We also sincerely apologize for the excessive follow-ups after our review request. We’ve taken that feedback seriously and are adjusting our communication approach to make it more respectful and less intrusive.
We’re committed to continuously improving both the app and your overall experience with us. Thanks again for your support!
We've been using the Request for Quote app and are extremely impressed. It's fast, easy to use, and much more efficient compared to other apps we tried. Highly recommend this app if you're looking for a reliable solution for handling custom or bulk order inquiries! It makes obtaining quotes and conversions to draft orders really slick.
Update: we are noticing a endless processing symbol on many of our pages now since using the app. My software programmer determined that it is from this app. Per their advice, I had scheduled 2 Google meets using their Calendly app and they no showed to both.
Thank you so much for the fantastic feedback! 🌟
We’re thrilled to hear that the Request for Quote app is making a positive impact on your workflow. Our goal is to provide a smooth and efficient quoting experience, and it’s great to know it’s working well for your custom and bulk order needs. If you ever need assistance or have suggestions, our team is always here to support you.
Thanks again for the recommendation – we truly appreciate it! 🙌
