Reviews (476)

Overall rating
2.3
Counts per rating level
  • 12% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 44% of ratings are 1 stars
Edited October 23, 2019

This app makes it much easier for me to label and manage my inventory, but I wish I had more control over the layout of the labels.

Boutique 1780
United States
5 months using the app
January 24, 2019

NOT user friendly. bar code lines print too close together, barcode scanner won't read labels. And way too many steps to print labels.

Essex Steam Train & Riverboat
United States
10 days using the app
November 21, 2020

This app is User friendly and it saves me a lot of time ! We can print directly from Shopify instead of using a third party software.

Alma Plantes
Canada
4 months using the app
May 15, 2019

Tolle App die Ihren Zweck perfekt erfüllt und sehr hilfreich ist, Danke Shopify.
Grüße vom SOLO gluten free Team
www.sologlutenfree.com

SOLO gluten free
Austria
6 days using the app
May 10, 2023

Labels are not showing the even after choosing the to show the price in the print and there is no way around it and no solution to be found

The Blingspot Studio
Pakistan
About 1 year using the app
Shopify replied May 12, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support

April 2, 2019

The first time I used it, it was fine - now it cuts the top row (product name) off the label. Only prints price and barcode! Please fix this!

Blush on Central
United States
3 months using the app
Shopify replied June 5, 2019

Thanks for taking the time to offer this feedback! I apologize the frustration caused when using the app. When transitioning to a new app, there often can be a bit of a learning curve but Shopify Support will be available to help you in the future!

The issue with the product name cutting off, it has been reported that the Safari browser can sometimes do this. You can try using the Chrome browser in the future and see if this fixes the issue.

For variants to show up on the label, it needs to be included in your label template. We have a help guide that explains the template creation but more specifically step #5 in the help guide here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template

The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon!

- Alex, Shopify Support

Edited May 9, 2019

I know there are some complaints about this app, but I like it. It creates barcodes for me as well as labels so I don't have to do it manually.

ecoimagine
United States
28 days using the app
April 11, 2019

Started out bad, got a little better, now it's worse than it started out. I was hoping it would be great, but now its not even working on Safari.

Shop Southern Roots TX
United States
4 months using the app
Shopify replied June 4, 2019

Thanks for sharing this feedback with us! Although the app should work on any up-to-date browser that we support, Shopify recommends using Chrome with the Retail Barcode Labels app for a more consistent experience. That said, we're always looking for ways to improve our apps, and I’ve reached out to you via email so we can log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support

June 9, 2019

APP was great before the recent update,

new version is a nightmare, i can't fit all the info on my labels and it is much more confusing to use

The Barbell Cartel
United States
4 months using the app
Shopify replied June 10, 2019

Thank you for sharing this feedback with the Retail Barcode Labels app! To fit all the variant information on your label, it's important to create the template correctly. We have a guide that outlines how to create the label template properly here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template

We’re always looking to improve the functionality of our apps and your feedback is greatly appreciated. I’ve followed up with you via email to log your feedback for our development team and to see if there is anything I can help specifically with your store and the app. Looking forward to connecting soon!

- Alex, Shopify Support

April 5, 2019

I use this app to create all my barcodes for merchandise. I much prefer the old app compared to the new app. A lot more hassle and extra steps!

Total Betty Co
United States
2 months using the app
Shopify replied June 4, 2019

Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you to see if there was anything I could assist with. Looking forward to connecting with you soon!

- Alex, Shopify Support