Reviews (20)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 11, 2025

I just have to say, the support from the Retentics team has been absolutely fantastic. They were super responsive to all our questions and made the whole setup process feel completely effortless.

Anua US
United States
3 months using the app
November 10, 2025

Really impressed with what Retentics is working on, helping us improve our flows. Their team has been super supportive too. They were quick, set everything up for us, and are helping us scale our email revenue. Thanks Retentics!

PARNELL(US)
United States
About 2 months using the app
November 4, 2025

Retentics helped us increase our revenue much faster than we expected, and we didn't need to hire anyone new to manage it. Special thanks to George for all his support!

Mixsoon Australia
Australia
5 months using the app
November 3, 2025

We're so thankful for the great support from Zack! They made the integration completely seamless, which was a huge relief since we're not tech experts. It's amazing to get everything running so smoothly and see such great results!

Konny品牌官網
Taiwan
About 1 year using the app
March 20, 2025

The Retentics team is 10/10, professional and very responsive.

It has helped us to improve our segmentation and targeted send with their AI.

This is an actual effective application of AI that is not just based on hype.

Highly recommend!

Dr. Woof Apparel AU
Australia
12 months using the app
November 3, 2025

With a small customer base, we knew we had to maximize our revenue from every email. We felt we were missing something since our old agency only set up the most basic flows. Retentics saves us so much time! They automated our messages for every step of the customer journey, and it’s really boosted our conversions!

SUNGBOON EDITOR
United States
9 months using the app
July 24, 2025

Retentics provides flow triggers and dynamic product recommendations tailored to each lifecycle stage by analyzing customer behavior patterns. Without requiring any additional resources, what once involved manual setup and guesswork is now automated, accurate, and highly effective. We see the impact clearly each month through improved customer engagement and higher conversion rates.

Coréelle
United States
11 months using the app
May 9, 2025

We're confused why some customers were converting and sticking with us and others weren't. There was a wide distribution in AOV and, with tens of SKUs, was extremely difficult to structure flows with appropriate products that were tailored to everyone. Not to mention all the lengthy time delays and waiting to see if your assessment was correct, and if not it’s back to test.

We wanted a solution that could predict when customers will buy again, sending them emails at times that were in line with their product usage habits. Retentics became that solution for us. On top of understanding and analyzing our customers’ transactions with their AI, we were able to easily analyze the flows when it came to reporting, as there weren’t any crazy conditional splits or profile filters. Their AI did all that. On top of this, they have a product recommendation block that helps us with the click-through rates for our emails, populating in each email unique selections, making our post-purchase flows feel that much more unique. 10/10 would recommend using Retentics for any brand looking to use AI to add more personalization to their email marketing strategy, plus increase revenue in the post-purchase flow area.

Beauty of Joseon
United States
9 months using the app
November 5, 2025

I was recommended this app a few times before. This is amazing app!!

KN FLAX
United States
About 1 year using the app
March 17, 2025

The essence of growth hacking is to provide the right notification at the right time. However, the challenge lies in creating such an environment within the retail industry. Therefore, brands must be capable of triggering these actions deliberately. With Retentics, try suggesting the appropriate alert to the right person at the right time. It’s simple and effective.

올버즈 | Allbirds
South Korea
Over 1 year using the app