Reviews (29)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 7, 2017

This is one of my all-time favorite apps. It saves me a ton of time allowing customers to generate their own return labels. No more sending emails with return labels for every return. It has some great functionality-- for example, I can exclude final sale items from returns. Thank you for an amazing app.

Just Shoes For Kids
United States
9 months using the app
March 9, 2019

Customer support is great. They responded in 24 hours not only with an answer but with the actual css code created for me so that I could just easily copy and paste it in. I didn't have to do anything. I actually forgot to add the code and they even reached out a few days later to remind me.

Naturalicious
United States
About 1 year using the app
January 31, 2019

Fantastic app and fantastic customer support. They were very helpful in making the app custom to our website colors to make sure everything flowed properly. Customer service assisted with all my questions and checked in afterward to make sure there were no issues. Highly recommend this app.

Rhino Brand
United States
13 days using the app
February 24, 2017

The support team is very responsive and this app has been helping us a lot to manage all the returns. Excellent work!!

They even made us a great feature to generate reports by return reason! so far it's been an enjoyable experience.

V2 Originalgrain Com
United States
About 1 year using the app
October 31, 2016

Great app! It could only be better if Shopify allowed a better two-way communication and the order indicated there was a return on file. The support is great and a feature I requested was implemented in under a week!

Orchardcorset 2
United States
About 1 month using the app
October 15, 2021

The team is extremely helpful and very quick to respond! I requested a custom color and they did it right away. It was a very smooth and pleasant experience. Thank you so much!!

Lady Lux Swimwear
United States
6 months using the app
May 26, 2022

This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!

Sparkle In Pink
United States
About 5 years using the app
May 21, 2020

We process quite some returns. This app really makes the processing much more streamlined with label generation from Shippo integration.

Phoenix Android Radios
United States
Over 2 years using the app
Edited February 27, 2019

Customer support on this app is great - response in 24 hours always with a solution. Very happy with this app and would recommend!

MINIMALE ANIMALE
United States
Over 2 years using the app
November 15, 2018

This app helped us accomplish what we were looking to do! Deff recommen if you want a hassle free return system. Love it so far

Thirteen Fifty Apparel
United States
17 days using the app