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Very great support helped me enable the return portal manually. They also helped me add other css customisations to improve my return portal. They put all this effort in for my company when I was using the free plan. I would recommend this app to every business owner who wants to create a return portal for their customers.
At first the app had some things that did not fit for our shop, but the customer service on the chat has help us in more ways that we expected about the billing, and the functionality of some thing on this app. We can go with your eyes closed, you won't be disappointed at all ! The experience for our clients is way better now.
We are satisfied with Return Prime, and the customer support is excellent.
Absolutely awesome. The customer service is better than any other app I have used. Attentive and more than helpful and very quick to get back to you with any questions or help. I would recommend this app to anyone how needs to streamline their returns...
I just implemented it. It was very confusing to onboard compared to my original returns platform, but their CS was super fast, set everything up for me the way I needed and showed me where I could go to edit it myself later. I am very impressed with their support and look forward to seeing how the platform works for my customers.
Amazing app and support is very helpful, they were very quick to respond and all questions were answered and all issues were resolved within few minutes. I was having hard time to find an app that can help me to manage returns and exchanges, I am very happy that I found this, it is working well for me. I highly recommend this app.
Shubham's patience and knowledge to help get my store setup for returns has been incredible. We are launching a returns portal for the first time, and couldn't do it without Return Prime's help. I can't thank Shubham enough for his dedication to getting my store pointed in the right direction, looking forward to seeing the benefits!
I was introduced to Returns Prime last month and honestly it has really changed the way we handle and process returns. After searching for many months we found the perfect returns platform for the Indian market as it integrates seamlessly with Indian courier providers. The service team is also very prompt and responsive. Great job !!
The Live Chat feature of this app is fantastic and the support and assistance provided is great. They were super prompt and helped me solve all my problems quickly. The dashboard, integration and all the other features are also great and extremely user friendly. I would definitely recommend this app to all the shopify merchants out there
When it comes to finding the best service, there are a few things that can make a big difference. First and foremost, it's important to look for a service provider that is reliable and trustworthy. This means finding a company that has a proven track record of delivering quality results, and one that takes customer satisfaction seriously.
This app has a lot of great features and seemed the best of all the ones I tested. However, the lack of a visual notification email editor is a very big miss. You're forced to write in raw HTML, pay extra for help creating templates, or create them yourself. My team just needed a simple way to make text changes on the fly without having to look at code.