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the app works very good and the support is excellent! they also listen to you if you have ideas how to upgrade the app. Im very happy to work with them!
Sehr schneller, freundlicher und kompetender Support via Chatfunktion. Es wurde mir sofort weitergeholfen und ich konnte mein Anliegen so gut bearbeiten. Vielen Dank
Genialer Support. Wir hatten Probleme bei der Verbindung mit DHL und der Support konnte das innerhalb 2 min lösen.
Very good customer service, helped much at the setup! I hope it works without any big problems in the future. Thanks!
Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support.
Super easy to set up (much muck quicker than other return apps and with much less frustration), works perfectly and the service is just the best I ever experiences with a Shopify App.
Really recommendable.
I LOVE this app. It's so easy for our customers to return products from their order and so I have more time to focus on my business. The support team is great and ready to help anytime. I really appreciate this point because even when you have a lot of knowledge in Shopify, still you are not able to develop but the team is there to help. We had an issue we faced and the app wasn't able to fix this yet but I talked to the support team and they created a solution for us within days. BIG LOVE!
Outstanding service and app, includes all we need. We are fulfilling our shopify orders with Amazon and have been looking a while now for a simple return possibility for our clients. Return Prime has all we need: DHL (Germany) Interface, a customizable return center and customizable emails. The app will save us a lot of time each month and makes returns a lot easier for our customers. Their customer service is also notable, they provided quick help with a small interface issue we had and even translate an email template for us. Thank you guys, keep up the good work!
Great Experience, Gokwik integrations and features like Return Prime, checkout, and engage all are great for a D2C brand.
Everything works fine with Returns Prime. The system is easy to use and does exactly what it’s supposed to do. Customer service is very responsive — they reply quickly and genuinely help with solving any problems. Overall, a smooth and reliable experience.