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I just started using this app but am excited to have a better option for my customers to initiate returns without having to email me. I had a clunky start but the customer service has been extremely helpful and I'm all set to accept returns and exchanges now.
Hi
Earlier we were doing manual returns via mails and other channels which were not channelised and cumbersome. With Returns prime- all our returns are now easily processed and sent for pickup. The customer queries have reduced a lot. Fully recommend this app
Wonderful experience. Return Prime is such an easy-to-use app. Customer service is very good and they support always. We are using Return Prime for some months now and we love the app, as all return handling is easy and straightforward. Excellent experience so far.
We've been using Return Prime for the past year and their support team is super responsive and helpful whenever we need them.
This App is one of the better Return Apps available out there and would recommend to any other business that needs to be agile and quick.
Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.
App eccezionale, integrata perfettamente con Shopify. Anche free ha tutte le funzioni necessarie per gestire i resi al meglio. Ha anche tutte le notifiche automatiche relative alle varie casistiche e tutti i messaggi sono personalizzabili in italiano. Direi perfetta!
Great customer service. They helped me get return prime all set up on my website free of charge and made it super simple via their online chat. Just installed as of today, so no experience with functionality yet, but I'm hoping it's as good as their customer service!
The live chat at Return Prime was exceptional. They were prompt, attentive, and dedicated to ensuring that I had a positive experience with the app. Thanks to their expertise and hard work, I am now able to use Return Prime with ease and confidence. Highly recommended!
Our experience with Return Prime has been first class. Their returns portal is very efficient and user-friendly. Their customer service is also brilliant, they are very accommodating to suit your brands needs and figuring out a plan that works best for you. Highly recommend!
I love the functionality but more than that, their support is excellent. They have helped me quickly get up and running and assisted with solving both user & system issues. Thanks! I'm sure my customers will far prefer this solution than the previous solution I had installed.