Return Prime:Return & Exchange
- Tarification
-
Installation gratuite. Essai gratuit disponible.
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
- Note
- 4,8 (775)
- Développeur
- Appsdart Solutions Private Limited
Galerie d’images vedette
Return Prime is a returns & exchanges platform for growing D2C brands.
Return Prime runs your full post-purchase returns flow. Customers raise returns & exchanges on a branded portal. Rules auto-approve or reject requests by reason, product & return window. Offer exchanges, store credit or refunds, & upsell during the return to hold revenue. Choose when to charge an exchange price difference, extend the window on one order, and refund Buy X Get Y orders pro-rata. Track SLA breaches, connect 100+ WMS & logistics tools, support EU right of withdrawal & 24x7 support.
- Branded return portal that connects to your WMS, carriers and helpdesk
- Auto-approve or reject returns with rules on reason, product and return window.
- Decide when customers pay a price difference on exchanges, or waive it fully.
- Generate return labels, track shipments and send status updates automatically
- Recover revenue with exchanges, store credit and upsells inside the return flow.
Contient du texte non traduit
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Processus de paiement
- Comptes clients
- and 100+ integrations
- Klaviyo
- UPS
- USPS
- Yotpo
- Zapier
Catégories
Options de retour
Gestion des retours
- Approbations automatisées
- Portail des retours
- Politiques personnalisées
- Articles non retournables
- Délais de retour
- Motifs de retour
- Multilingue
- Étiquettes d’expédition
- Suivi des retours
- Notifications par SMS
- Notifications par e-mail
- Image de marque personnalisée
- Gestion des remboursements
- Mises à jour des stocks
- Liste noire d’e-mails clients
- Analyses de données
Étiquettes et emballages
Tarification
Choisissez le forfait qui convient le mieux à votre entreprise.
Start
Installation gratuite
$0.49 per additional request
Fonctionnalités
- 5 Free Return Requests
- Branded Returns Portal
- Variant Exchanges
- Unlimited Return Reasons
- Customer Portal in Multiple Languages
- Add Upto 2 Logistics/Carriers
- EU-compliant withdrawal button
- Custom Email Notifications
Grow - Starting at
$19.99 / mois
$0.49 per additional request
Fonctionnalités
- 60 Requests per Month
- All Features in Free Plan
- Auto-Approve Return/Exchange Requests
- Pro-Rated Refunds on BXGY Orders
- Status Tracking for Returns/Exchange
- Advanced Analytics
- Refund to Store Credit
- 24*7 Live Support
Essai gratuit de 15 jour(s)
Thrive AI
$79.99 / mois
$0.79 per additional request
Fonctionnalités
- 180 Requests per Month
- All Features in Grow Plan
- Intelligent Exchange Discount
- Intelligent Return Fees
- Pro-Rated Refunds on BXGY Orders
- Category Level Insights
- Customer Profile based Incentives
- Account manager + 24/7 live support
Essai gratuit de 15 jour(s)
Scale
$149.99 / mois
$0.49 per additional request
Fonctionnalités
- 450+ Requests per Month
- All Features in Grow Plan
- Integrate with WMS of Your Choice
- Unlimited Users & Logistics/Integrations
- Webhook & API Access
- SLA Management
- Dedicated Account/Revenue manager
- Performance Review Meetings
Essai gratuit de 15 jour(s)
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (775)
Great App & Excellent Support
We’ve had a really good experience with Return Prime at Bene Kleed. The app is simple to use, reliable, and has made managing our returns and exchanges much easier.
A special thanks to Mr. Dileep G C for all his support. From the initial onboarding and setup to helping us with our day-to-day queries, he has always been quick to respond and very helpful. He understands our requirements well and always tries to find the right solution whenever we face an issue.
Overall, we’re very happy with Return Prime and the support we’ve received. It has been a great addition to our operations, and we would definitely recommend it to other e-commerce brands.
I am currently still in the process of setting up and testing Return Prime, so I think it is a little too early for me to give a final verdict on how the app performs in daily use. However, my experience so far has been extremely positive and the app looks very promising.
What has impressed me most is the flexibility of the app and, especially, the level of support. I had a specific requirement for exchanges: I wanted my customers to be able to choose from my entire product collection instead of being limited to the standard exchange options. This wasn’t available in my setup initially, but after contacting support it was enabled for me very quickly.
More recently, Rohit has been extremely helpful in working through my specific requirements regarding return labels, Sendcloud and insurance for higher-value shipments. He took the time to understand exactly what I was trying to achieve, involved the technical and product teams where necessary, and even submitted my preferred workflow as a feature request.
I really appreciate this kind of support. Rather than simply being told that something isn’t possible, they genuinely try to understand the use case and look for a solution.
I still need to complete my setup and start using Return Prime in daily operation before I can judge every aspect of the app, but based on my experience so far, both the app and especially the support team have made an excellent impression.
Excellent App & Outstanding Support
Return Prime has been a great experience for us. The app is reliable, easy to work with, and the service has been consistently prompt and supportive.
A special thanks to Mr. Dileep G C, who has provided excellent support throughout the entire journey - from onboarding and initial setup to resolving our day-to-day operational challenges. He has always been responsive, patient, and proactive in helping us find solutions.
Overall, we’re very happy with Return Prime and the level of support provided. Highly recommended for e-commerce businesses looking for a reliable returns & exchange solution.
Assistance
L’assistance pour l’appli est assurée par Appsdart Solutions Private Limited .
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Développeur
Lancement
8 octobre 2020
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