Return Prime:Return & Exchange
- Prijs
-
Gratis te installeren. Gratis proefperiode beschikbaar.
- Populair bij winkels zoals die van jou
- Gevestigd in de Verenigde Staten
- Beoordeling
- 4,8 (776)
- Ontwikkelaar
- Appsdart Solutions Private Limited
Galerij met uitgelichte afbeeldingen
Return Prime is a returns & exchanges platform for growing D2C brands.
Return Prime runs your full post-purchase returns flow. Customers raise returns & exchanges on a branded portal. Rules auto-approve or reject requests by reason, product & return window. Offer exchanges, store credit or refunds, & upsell during the return to hold revenue. Choose when to charge an exchange price difference, extend the window on one order, and refund Buy X Get Y orders pro-rata. Track SLA breaches, connect 100+ WMS & logistics tools, support EU right of withdrawal & 24x7 support.
- Branded return portal that connects to your WMS, carriers and helpdesk
- Auto-approve or reject returns with rules on reason, product and return window.
- Decide when customers pay a price difference on exchanges, or waive it fully.
- Generate return labels, track shipments and send status updates automatically
- Recover revenue with exchanges, store credit and upsells inside the return flow.
Bevat onvertaalde tekst
- Populair bij winkels zoals die van jou
- Gevestigd in de Verenigde Staten
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- Checkout
- Klantaccounts
- and 100+ integrations
- Klaviyo
- UPS
- USPS
- Yotpo
- Zapier
Categorieën
Retouropties
Retourbeheer
Labels en verpakking
Prijs
Kies het abonnement dat het beste bij je bedrijf past.
Start
Gratis te installeren
$0.49 per additional request
Functies
- 5 Free Return Requests
- Branded Returns Portal
- Variant Exchanges
- Unlimited Return Reasons
- Customer Portal in Multiple Languages
- Add Upto 2 Logistics/Carriers
- EU-compliant withdrawal button
- Custom Email Notifications
Grow - Starting at
$19.99 /maand
$0.49 per additional request
Functies
- 60 Requests per Month
- All Features in Free Plan
- Auto-Approve Return/Exchange Requests
- Pro-Rated Refunds on BXGY Orders
- Status Tracking for Returns/Exchange
- Advanced Analytics
- Refund to Store Credit
- 24*7 Live Support
Gratis proefperiode van 15 dagen
Thrive AI
$79.99 /maand
$0.79 per additional request
Functies
- 180 Requests per Month
- All Features in Grow Plan
- Intelligent Exchange Discount
- Intelligent Return Fees
- Pro-Rated Refunds on BXGY Orders
- Category Level Insights
- Customer Profile based Incentives
- Account manager + 24/7 live support
Gratis proefperiode van 15 dagen
Scale
$149.99 /maand
$0.49 per additional request
Functies
- 450+ Requests per Month
- All Features in Grow Plan
- Integrate with WMS of Your Choice
- Unlimited Users & Logistics/Integrations
- Webhook & API Access
- SLA Management
- Dedicated Account/Revenue manager
- Performance Review Meetings
Gratis proefperiode van 15 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (776)
I am currently still in the process of setting up and testing Return Prime, so I think it is a little too early for me to give a final verdict on how the app performs in daily use. However, my experience so far has been extremely positive and the app looks very promising.
What has impressed me most is the flexibility of the app and, especially, the level of support. I had a specific requirement for exchanges: I wanted my customers to be able to choose from my entire product collection instead of being limited to the standard exchange options. This wasn’t available in my setup initially, but after contacting support it was enabled for me very quickly.
More recently, Rohit has been extremely helpful in working through my specific requirements regarding return labels, Sendcloud and insurance for higher-value shipments. He took the time to understand exactly what I was trying to achieve, involved the technical and product teams where necessary, and even submitted my preferred workflow as a feature request.
I really appreciate this kind of support. Rather than simply being told that something isn’t possible, they genuinely try to understand the use case and look for a solution.
I still need to complete my setup and start using Return Prime in daily operation before I can judge every aspect of the app, but based on my experience so far, both the app and especially the support team have made an excellent impression.
This is a great app. It works flawlessly and has a lot of useful features. It has really improved the efficiency of our return process, so I can recommend this to any Shopify owner. Great customer service and always developing. Very intuitive, and it just works.
We’ve had a great experience with Return Prime! The platform makes managing returns and exchanges smooth, simple, and efficient. The support team has been very helpful and responsive throughout the process.
A special thanks to Mr. Dileep G C for all his support, guidance, and assistance. His help has made our experience even better.
Highly recommend Return Prime to businesses looking for a reliable and user-friendly returns and exchange management solution!
Ondersteuning
App-ondersteuning wordt verzorgd door Appsdart Solutions Private Limited .
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Ontwikkelaar
Geïntroduceerd
8 oktober 2020
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