Reviews (406)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable long-term solution for streamlining returns and exchanges, reducing manual work and emails. They like the intuitive self-service portal, easy label/QR generation, and clear automated updates. Many highlight flexible, customizable workflows, strong integrations with Shopify, shipping tools, Klaviyo, and WMS, plus transparent pricing. Support is frequently described as exceptional, with fast, knowledgeable help and proactive setup assistance.

April 2, 2024

Wales Bonner
United Kingdom
2 months using the app
December 6, 2023

Remote Pro
Australia
15 days using the app
October 4, 2023

Rains
United States
About 1 month using the app
August 13, 2025

KAIKO
Finland
Almost 3 years using the app
July 10, 2025

Sac Cabine
France
2 days using the app
June 25, 2025

Nugnes 1920
Italy
3 months using the app