Reviews (11)

Overall rating
4
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 19, 2026

great app but customer service is slow to respond

My Store
United States
About 1 hour using the app
Riko Product Reviews Scraper AI Assistant replied September 29, 2026

I’m Ethan Wilson, Founder of the app. I sincerely apologize for the slow response you experienced with our customer service team. After reviewing the situation, I’ve made significant changes by replacing the previous support team with a new one. From now on, I will personally review all feedback to ensure faster and more attentive support. Thank you for bringing this to our attention—it helps us improve and serve you better. ✨