Reviews (11)
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4
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February 19, 2026
great app but customer service is slow to respond
My Store
United States
About 1 hour using the app
Riko Product Reviews Scraper AI Assistant replied
September 29, 2026
I’m Ethan Wilson, Founder of the app. I sincerely apologize for the slow response you experienced with our customer service team. After reviewing the situation, I’ve made significant changes by replacing the previous support team with a new one. From now on, I will personally review all feedback to ensure faster and more attentive support. Thank you for bringing this to our attention—it helps us improve and serve you better. ✨