Reviews (1,439)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

September 7, 2023

Reiki Online
Netherlands
Over 2 years using the app
Rivo replied September 13, 2023

We appreciate your feedback. If there's anything we can do to improve your experience and make it even better, please feel free to reach out. We're here to help!
- Lea & Rivo Team

September 4, 2023

Dis&Dis
Romania
7 months using the app
Rivo replied September 8, 2023

Thank you for the review! We're thrilled that you enjoyed your experience with us. Have a great day! 😊
- Lea & Rivo Team

August 26, 2024

Bella Forrest
United States
25 minutes using the app
September 1, 2023

RoyalBeards
Portugal
About 1 hour using the app
May 20, 2025

MR EATWELL
United States
About 1 month using the app
January 17, 2025

Divine Synergy Solutions
United States
About 2 hours using the app
August 15, 2024

KORT Ventures
Germany
About 16 hours using the app
August 6, 2024

Haley Eliza Co.
United States
5 days using the app
October 3, 2023

Merlot Poppy
United States
Over 1 year using the app