Ryviu: Loyalty & Reviews App

Ryviu: Loyalty & Reviews App

Reviews (515)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and simple to integrate, even for non‑technical users. They say it improves store appearance and trust with professional review widgets and clear “Write a review” buttons that boost conversions and sales. Merchants value flexible review management, imports, and Google Shopping display. Support is repeatedly praised as fast, responsive, and hands‑on with setup, customization, and troubleshooting.

February 24, 2026

This is a fantastic app and works perfectly in our website! I needed some assistance in implementing it in our website and Dan from the support team couldn’t help enough. They got back to me very quickly and were able to get the reviews on my site and also implement the Q&A section on my product pages. These are fantastic additions and work great. I would highly recommend this app and company.

Southwood Halloween Shop
United Kingdom
3 days using the app
February 20, 2026

The Ryviu app is easy to use and simple to integrate into product pages. Reviews can either be published directly on the product page or approved first before going live. The best thing about the Ryviu app is the fast and very helpful customer support. Highly recommended!

Alexander Kristiansen - webHunt
Norway
Over 1 year using the app
April 22, 2026

I really recommend Ryviu app and thanks to the team, I have made my store look great and elegant. Mai helps me to solve some issues with my store, too. The team are really of great help and I am glad to give 5 start for their service and attitude towards the service. I will use their app for all of my stores forever.

INOFIA
China
Over 7 years using the app
January 21, 2026

I highly recommend this review app to anyone who wants to have trustworthy and attractive product reviews in their online store. This application has a very user-friendly interface and is very easy to use. Choose this app if you want to increase sales in your store! They also have the fastest customer support service; if there are any problems, the support team will immediately help and resolve everything.

aiPosh
United States
2 days using the app
September 22, 2025

I’ve been using this app for several years. It’s affordable, powerful, and the customer service is excellent. Every time I’ve contacted support, my issues were resolved quickly and effectively.

INJORA
China
Over 4 years using the app
June 24, 2025

Since i m new in dropshipping , this aplication about importing review and also star rating .... for me its highly recomended .... it makes my store looks clean and no headache when importing review from amazon, aliexpress and etc .... from the bottom of my heart i thank you for this aplication ..... and also the customer service or owner who answer my questions with chat also very friendly and helpfull with the newbie like me ... thanks

Luxela Little One
Indonesia
9 days using the app
June 19, 2025

The program is very easy to use and does everything I need it to do. The pricing is very reasonable and I will upgrade my subscription when the time comes. Also, a big shout out to everyone, the customer support is great and always helps me with a lot of issues, responds quickly and resolves them right away. Mai is very professional and it is a pleasure to have her on my side.

CabeVibe
United States
3 months using the app
May 26, 2025

Customer support is most helpful.

And I like how the app widget for reviews shows up on the product page in clear sight. Also, it is easy for customers to see the "Write a review" option on the product page. It's so easy! This encourages them to write a review.

Fayla Ott Books
United States
9 months using the app
May 17, 2025

Termination of Service – Switching to Judge.me

Dear Ryviu Team,

We would like to inform you that we have decided to discontinue using the Ryviu app for our product reviews and review feeds. Unfortunately, our experience with your support has been disappointing, and we’ve faced multiple issues without timely or effective resolution.

Additionally, we find your XML file plan to be unreasonably priced, especially when compared to alternative platforms. Judge.me offers a far more affordable and user-friendly solution, which better aligns with our business needs and expectations.

Thank you for your past service, but we are moving forward with Judge.me.

Drogo India
India
Almost 2 years using the app
Ryviu replied May 18, 2025

Hi Drogo,

Hi, I’m Yen from the Ryviu team. Thank you for your feedback, and we’re sorry to hear about your experience.

Please note that our team doesn’t work on weekends, which may delay support. We always strive to assist as quickly as possible during working hours.

The XML feed is available on the Unlimited plan. We understand your concerns about pricing and truly appreciate your input.

We’re sorry to see you go, but thank you again for trying Ryviu. If you ever return, we’d be happy to support you better.

Best regards,
Yen

January 13, 2025

Used this app for over a year. Worked great initially. The email automation to send review requests now breaks all the time and you won't notice until you wonder why you aren't getting any new reviews and go check to see hundreds of scheduled emails that never send. Support is not helpful in the slightest with the issue. Looking for a new review app do not waste your time.

Figures Toy Company
United States
Almost 2 years using the app
Ryviu replied January 14, 2025

Hi there,

Thank you for sharing your feedback. We're sorry to hear about your experience and genuinely appreciate your input.

To clarify, our email automation system will send review requests for orders where the customer's email is verified through Shopify. However, to ensure compliance and avoid potential issues, we do not send review request emails for orders where the email is not verified.

We understand how important it is to keep your review requests consistent, and we're here to help troubleshoot any specific cases where emails might not be sent as expected.

Best regards,
The Ryviu Team.