Reviews (237)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty and referral app reliably boosts sales and repeat purchases, with some calling it essential after years of use. Customers enjoy earning points and rewards, driving signups, redemptions, and referrals that grow email lists and social followers. Merchants like the flexible reward options, clean interface, clear ROI tracking, and stable long‑term performance. Support is described as responsive and proactive with setup, migrations, branding, and translations.

August 27, 2015

We've been using S-Loyalty for about a year and have always found it easy to use - from installation to ease of use for customers. Fantastic customer service from the app team, and the improvements lately on the customization are the icing on the cake!

My biggest request would be the option to offer shoppers cash back for shares that convert, which is definitely a better incentive than points. That being said, S-Loyalty does what it advertises and then some, thanks to their proactive support team. Nice!

Distil Union
United States
Over 1 year using the app
March 18, 2014

So far so great! A lot of sign ups in a just a few days. Many customers were able to use all of their bonus coupons for referrals and racking up points every sale. Gives a great boost to repeat customers!
The only negative is , it is not clear how to use the various rewards, so we did trial and error, a forum to ask questions with other shop keepers who use this service would be great!
Luckily my customers are really nice people, and were helping each other out how to use and acquire the rewards, and giving me feedback with their experiences. Customers have expressed they are really happy we added this feature!

MoonaLisa : A Supernatural Clean
United States
10 days using the app
February 8, 2018

WAY TOO EXPENSIVE. Costing me $240CAD/mo with minimal ROI.

Scooters Canada
Canada
Over 2 years using the app
November 20, 2020

SOOO EASY TO USE! It's free for small businesses & the set up is very easy also. You will be glad you got it.

Adela May Beauty
United States
6 minutes using the app
May 30, 2024

Application pas mal du tout ! petit message pour les développeurs, ça serait plutot bien de traduire aussi l'application de gestion.

Delta’s Side
France
9 minutes using the app
S Loyalty replied July 1, 2024

Thanks for your review, we're happy to know that you're enjoying our app! We will forward your feedback to our development team.

Edited March 22, 2023

日本語があるので使いやすいです。価格も手ごろですし、ショップが小さいうちは、見やすく、シンプルでわかりやすいこのアプリがふさわしいと思います。グレードアップしていくのが楽しみです。追加料金でフォーマットを購入できます。ただ、まだあんまり使ってないうちに、レビューをかき込ませるのはどうかと思います。

稲造米穀店 Inazo Japanese Rice
Singapore
About 4 hours using the app
S Loyalty replied April 25, 2023

Hello Inazo Japanse Rice!

We're delighted to know that you're enjoying our Japanese support for the loyalty program's customer-facing interface! Thank you so much for your feedback.

July 29, 2024

Princess Lady Accessories
Hong Kong SAR
12 days using the app
S Loyalty replied July 31, 2024

Thank you for your review. We hope you continue to enjoy using our app!