Reviews (155)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with clean, customizable countdown bars that match store themes and work well on mobile. It’s widely used for sales events and limited-time offers to drive urgency and boost conversions. The free plan is seen as generous, paid plans fairly priced, and support is frequently praised for fast, helpful live chat and code-level customizations.

November 25, 2019

Easy to set up. Easy to use. Looks fantastic. And most importantly, their support is awesome! I had a setup issue with my theme and they resolved it almost instantly. 5/5 would countdown again.

Sensory Scout
United States
3 days using the app
Amai replied November 26, 2019

Many thanks for the review!
Feel free to contact us if you need any help

September 25, 2020

I was testing out this app and needed some help. I contacted the customer hotline and got a reply almost immediately with all the help I needed. Great service and the countdown timer works fine!

Musō-ka Club
Singapore
23 minutes using the app
Amai replied October 5, 2020

Thank you! Don't hesitate to contact us 24/7, we are always ready to help!

July 17, 2021

I have just installed this app, I wanted something that I could input a date/time and the timer bar would count down to that date/time. This app does exactly that. It is all and everything I needed!

The Aromatic Artisan
Australia
About 1 hour using the app
December 6, 2017

Needed a countdown timer in a hurry. Setup was fairly straight-forward. Had one question which was quickly resolved in a chat. Banner timer looked really neat and worked exactly as advertised. Nice app!

Twillory Test
United States
14 days using the app
December 26, 2022

Doesn't have a free tier, app doesn't work unless you pay for it completely. Customer service didn't know they offered 14 days trial. Had to send screenshot and allow user access to prove how their app worked. Useless

The Premium Way
Australia
10 days using the app
Amai replied December 27, 2022

As mentioned clearly in our App page, we offer a free tier for ONE timer/announcement bar. The 14 days free trial is only applicable if you decided to UPGRADE to the paid plan which is MORE THAN one timer/announcement bar for your store. This had been mentioned in other 5-star reviews as well.

ALL features like the email embeds and all timer designs are unlocked for the free tier but we limit this to only to ONE timer/announcement bar.

Edited May 19, 2020

We used this app to help move a limited edition item we released. This app made our item really pop on our site. People instantly pre-ordered our release. I don't think we would have had the same reaction without this app.

Planet Brooklyn Academy
United States
About 1 month using the app
Amai replied May 20, 2020

Thanks! That's just great that you've found the app that useful!

March 12, 2023

Awesome app, easy to use, attractive looking and customizable. Does everything that I need it too with ease. Needed help at one point, the team were there to help me immediately and got my problem solved in less than 24 hours. Am very happy with this app!

decorista.au
Australia
4 days using the app
Amai replied March 15, 2023

Thank you so much for your kind feedback, we really appreciate it :)

November 8, 2022

I went from operating the free version to being charged monthly. I did not make any changes only have ONE store and ONE timer. The chat representative was not helpful whatsoever. I was told three times that I "must have upgraded by accident" and there was nothing they could do. REALLY? Wow - No, I have not changed anything and now will find a new app. Thanks!!

LULU × Studio K
United States
12 months using the app
Amai replied November 8, 2022

Thank you for your review. Here are the history of your charges. You installed the app on 26 November 2021 and was charged for the first time on 27 November 2021. As mentioned in our pricing page as well as the invoice, the free tier is for 1 page and new users. If you had activated the timer to more than 1 page (for example: multiple product pages), it will upgrade you to the paid plans.

November 23, 2022

Nope. Worked well for a year when I was on a legacy shopify theme, but does not integrate properly with newer 2.0 themes in Shopify (currently using Dawn). Every time I launched a new bar, I ran into trouble and had to contact support. They could only fix IN the theme (on the backend) - it took 2-3 days to get a fix (by then our sale was over). Wash. Rinse Repeat for a few weeks. Time to move on - support is too slow to respond, I shouldn't need back-end support to launch every timer or widget anyway - it justn't isn't up to snuff if you're using a newer theme

ForTheFit.com
United States
About 2 years using the app
November 26, 2021

The app is good, it has some very good customization options (which not all apps with a free plan have). They have a small issue where when you deactivate the app or change its configurations it takes some time for those changes to appear on your page. Other than that, the app is great, and customer service is top-notch. I needed support and received an answer instantly on their chat. Alexander was very attentive and helped me get things sorted. Overall the experience with this app is good. As constructive feedback I would suggest improving those delays when you change configurations or deactivate the app, that would bring a much better user experience. Will give it 5 stars because I think the support was very good and the app works as intended, except for those small issues.

Sheltercase
United States
3 days using the app