Reviews (55)
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LOVE savedby. The founder is the best and the platform is seriously amazing. 10/10 recommend. From a brand doing 7M+ in revenue
Thank you so much <3333 We LOVE working with yall!!!
- Will
Definitely recommend this. Great platform and a nice value add for our customers. Support has been next level. SavedBy's team is fantastic.
You all have been a dream team to work with, really appreciate the review and we cannot wait to continue growing alongside the Gorilla Mind team! Cheers
add a professional and courteous team, rock solid customer service and the willingness to actually listen , react and adapt to clients needs and you have a winning combination.
If six stars were an option I would have done it!
Finding creative solutions with you all, the greater Ciele team, has been great. We appreciate the review and can't wait for the next solution to find with you guys! Legends all around!
Savedby has been terrific to work with. The customer service in setting up was exceptional and easy to do. Lots of clients using the service as well and are loving it!
We strive to provide the BEST CS/CX possible, and after that - making setup a breeze. Really happy to be able to work with you and the team, this review means more than you know!
Such a simple process, at first I was weary to make any changes to my website, but we actually saw conversion go up with this app and now I’m not sending out packages for free to customers!! Seriously a no brainer and their customer service team is the best!
Thank you Caroline!! If you ever need anything from our end, you know where to find us!
Love this app! Helped us a ton with our package issues, and improved customer experience! Very easy to navigate and work with!
Thanks so much!! Honestly one of our favorite products we take care of. Everyone should own a THUNDER SHOUT Tie dye -- duh!!!
Love this app. It is so easy to make the customer experience better for both sides of the purchase by using Savedby. It is easy to set up and works seamlessly on our store!
Thanks so much!!! The ease of setup and delivery of service is what we're here for, in addition to making sure your customers are covered obviously. Cheers!
We made the switch and we couldn't be happier we did! They take care of our customers package issues so seamlessly and they are very helpful if you have any questions. Love this team and they have been killing it. This is the best way to offer Package Protection. It makes my life easier knowing I can our customers to Savedby and they will be taken care of.
Appreciate this review sooooo much and love working with the DedCool team. Everyone is grade A and it's nice to have a team that is as CX and CS forward as we are :))
SavedBy has literally Saved Us!! We ship fragile vials and sometimes they break in shipping, this has been a great solution for those cases. Their team has been nothing short of exceptional. They are quick to get these issues resolved for our customers. We worked with another company who denied claim after claim, this has been great because still no denied claims with quite a few issues with the shipping carriers.
Hahahah the first line cracked us up over here. So happy to work with you and the team and happy we can get you covered on issues!
Even though I sell one off vintage products, they still made the app work for me! I can’t do re-orders since my products are 1/1, but we found a custom solution and overall they were just super helpful in making it work best for me
Thanks so much Olivia!! We love working with you :)
